I recently submitted a withdrawal request on Bitexen, only to be told that I must wait approximately 45 hours for the transaction to be processed. I find this completely unacceptable—when I request my funds, I expect to be able to access them immediately, not after nearly two full days. This is the first time I have ever experienced such a long delay on any exchange.
I contacted customer support to resolve the issue, but the representative was unhelpful and simply stated that nothing could be done to speed up the process. This is not the level of service I expect, especially when it involves my own money.
I request that Bitexen process my withdrawal without unnecessary delays, remove these excessive waiting periods for future transactions, and ensure that customer service is empowered to actually assist users facing urgent withdrawal needs. Users must have timely access to their funds at all times.
I recently initiated an XRP withdrawal on Bitexen and was informed that the process would take approximately 48 hours to complete. This is unacceptable in the highly volatile cryptocurrency market, where prices can shift drastically within minutes, let alone two full days. In the past, my withdrawal...
I initiated an XRP withdrawal request on Bitexen a day ago, and it still hasn’t been processed. I’ve never experienced this kind of delay with other platforms. Bitexen has been a regretful choice for me. Not only am I losing valuable time, but I’m also facing losses due to the fluctuating value of X...
I deposited ₺45,000 into my Bitexen account specifically to purchase Pi Coin. However, Bitexen has now suspended its agreement for Pi Coin trading, leaving me unable to withdraw my funds or access my investment. They claim that an announcement about this change was posted, but regardless of that, th...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
Hello, PrimeXBT support, I have been unable to withdraw my funds for the past 24 hours. My withdrawal request is still stuck in the pending stage, and I have no idea why it is taking so long. For a major exchange, such long delays in processing withdrawals are extremely frustrating. I expect faste...