On Saturday, I initiated an ARB token transfer from my Bitek XRN account to my Binance TR account. However, the transaction has not been completed, and the funds have not arrived in my Binance TR wallet. When I check my Bitek XRN account, the transaction status still shows as “processing,” with no updates or confirmation of completion.
I contacted Bitek XRN customer service to resolve the issue, but they failed to provide any effective support. I was left without a clear explanation or a timeline for when my funds would be transferred. This experience has been extremely disappointing and frustrating, especially when dealing with financial transactions that should be secure and timely.
I request that Bitek XRN immediately complete my ARB token transfer and provide a clear explanation for the delay. Please take this matter seriously, as it has caused both financial and emotional stress. I expect a prompt resolution and improved transaction handling to prevent such issues from happening again.
I initiated an XRP withdrawal request on Bitexen a day ago, and it still hasn’t been processed. I’ve never experienced this kind of delay with other platforms. Bitexen has been a regretful choice for me. Not only am I losing valuable time, but I’m also facing losses due to the fluctuating value of X...
On November 3, 2025, at 7:07 PM, I initiated a hot coin transfer to the Binance exchange via the Bitexen Global website using the ERC20 network. I placed multiple transfer orders, each for approximately 500,000 hot coins, and more than 24 hours have passed since the transfer, and they are still show...
After LEVER was delisted from Binance TR, I opened a MEXC account specifically to continue trading the token. I transferred my LEVER tokens from Binance TR to my MEXC account, and the transaction was marked as successful. However, despite receiving a confirmation message indicating that the transfer...
I noticed that my coins are missing from my Bitexen account, yet they appear in the transfer transactions. I have no idea where they were transferred or how such a transaction could occur without my authorization. This isn’t the first issue—previously, my balance inexplicably dropped. Bitexen’s pla...
I initiated a coin transfer from my MEXC account to my Binance TR wallet, and despite entering every detail correctly—including network, address, and MEMO—and receiving a “Completed” status from MEXC, the coins never arrived in my Binance TR account. I contacted Binance TR support, and they confirm...