I have Allianz orange Network complementary health insurance, I and my baby went to VM Medical Park Hospital Pendik Hospital, which is among the contracted institutions, and 2500 lira examination fee was taken from the 24-day-old baby, although we told the hospital that we have complementary health ...
Hello, I purchased a Lollapalooza ticket for July 25th, and I also took out cancellation insurance in case I couldn't attend. I am currently in Turkey, and unfortunately, I couldn't go to France as the French Embassy did not provide a visa appointment. I am seeking a refund due to these circumstanc...
Do you think just conveying my complaint to the customer representative would be enough to reduce my anger? Of course, it wasn't enough. I will complain from every platform as you can see. Especially with the example of going through the refund processat AXA , the situation of having to mess up the ...
I went to Denizli Private Surgical Hospital's emergency service as a patient around 9:30 PM on November 3, 2023. After the exam, they told me I had to get a blood test, a lung X-ray, and a serum. When I went to pay, they charged me 125 TL for the lung X-ray and 350 TL for the serum. They said my sup...
Due to a slight weight gain over the past month, my 9-year-old son was diagnosed with an undescended testicle. When the hospital requested coverage from Allianz Insurance, they declined (stating, "We cannot accept the provision request due to the fact that costs related to the diagnosis, treatment, ...
On October 28, 2023, even though I have Allianz health insurance, Medicana Hospital asked me to pay for the examination and treatment costs. After talking to Allianz Insurance, they said they won't pay for the expenses because the illness happened before the insurance started. But I haven't been abl...
I purchased Allianz health insurance for my child, expecting comprehensive coverage. However, they refused to cover outpatient treatment and made no provisions for inpatient care, despite the fact that the policy stated unlimited inpatient coverage. Worse, they arbitrarily denied the requested provi...
When I went to open an account with Yapi Kredi Bank recently, there was no detailed information about individual retirement plans provided. They just kept insisting on enrolling me. I was told that I could leave at any time and receive a refund. I attempted to exit using the mobile app, but it kept ...
I have been paying for Allianz Supplementary Health Insurance for my family of 4 for 2 years. I did not take advantage of any opportunities. While swimming in the sea during summer vacation, my left arm came off the shoulder with a reverse movement. Then it came out a few more times. During this per...
Dear Allianz Insurance Representatives, I am a customer with policy number [0001-0210-57069210], and I purchased an insurance policy on [07.03.2023] for my vehicle with the model and license plate number [BMW 525]. However, I have encountered a significant issue with the theft of my vehicle’s ghost ...
I went through a horrendous customer experience, spending four months chasing Allianz for responses, only to receive numerous negative ones. I wholeheartedly recommend against working with Allianz, as echoed by countless other reviews. I deeply regret our decision and will swiftly transition our com...
For the past 20 years, I have purchased home insurance through Yapi Kredi Bank. I signed up for Allianz home insurance using the Yapi Kredi app. I misplaced my keys today and found myself locked out. I've called Allianz customer service several times, beginning at 10 a.m., and it's now 1:30 p.m., bu...
I'm in a bind as a result of a windshield replacement covered by my comprehensive insurance policy. Following the approval of my claim at Allianz headquarters on August 23, I was referred to an authorized service center. Despite the fact that it has been more than 48 hours since the approved procedu...
As a result of the accident I experienced on 16.07.023, with the vehicle with license plate 06 KSU 87, which is under the insurance liability of your insurance company, on 21.07.2023 N**** Er***** Sig. Exp. service Ltd. Sti. documents have been submitted. Although all of the documents were delivered...
I received a loan from Koç Fiat Finance on May 25, 2021. Unfortunately, I was involved in an accident on November 1, 2022, and received a temporary disability report until February 23, 2023. In addition, on December 24, 2022, I had surgery. During this time, I needed to receive physical therapy at h...
I recently underwent a medical examination with the help of Allianz Supplementary Insurance. During the appointment, the doctor made notes about my previous medical history in case it was needed (for the Integrity of Health Records). Allianz, on the other hand, refused to cover the examination costs...
After getting an agreement with Yapi Kredi Bank's salary account to pay 312 lira for an Allianz Personal Protection Policy, I called Allianz Insurance to use the policy. Even though I was on the phone for an hour, they couldn't put me in touch with the right department. Their customer service reps s...
Today, I had a doctor's appointment at a private hospital in Manisa, and things quickly turned into a fiasco with my Allianz supplementary health insurance. The doctor requested some tests, so I went to the private insurance unit. I waited for 30 minutes only to find out that Allianz Insurance had p...
Hello, I have been using Allianz car insurance for two years, particularly because I am an employee of Koc, and I try to choose Allianz. On 13/06/2023, a vehicle from an unexpected direction attempted to make a turn in front of my car with license plate 41 TM 787, causing damage. My neighbor witness...
I have Allianz Supplementary Health Insurance, which gives me a free check-up service. I asked for an appointment to use this benefit in March, but even though three months have passed, I haven't heard back. When I called in April and June, I was told that they were having problems with their system...
I signed up for a monthly membership with Allianz life insurance for 400 TL. However, due to financial constraints, I wanted to end it by the fifth or sixth month. Let me start by saying that getting help from their customer service is impossible. Representatives call you hundreds of times before yo...
I am extremely disappointed by the unresolved status of our damage claim, numbered 2023 YB 2357/1, at my business in Gaziantep. Despite the losses we suffered due to the earthquake and the hardships we faced, it is incomprehensible that your company has shown such insensitivity and failed to conclud...
I purchased health insurance from Allianz, but when it comes to actual coverage, their promises fall flat. I received a message stating that my policy amount couldn't be covered. In the end, I'm left paying for hospital expenses out of my own pocket. If you're not going to fulfill the services you p...
I wanted to inquire about the process regarding our burst water pipe, so I dialed the Allianz Insurance number, 0542 *** 61. Before I could even explain that DASK is linked to earthquakes, the woman on the other end of the phone said, "We do not handle DASK." My call was cut short when she hung up. ...