I recently underwent a medical examination with the help of Allianz Supplementary Insurance. During the appointment, the doctor made notes about my previous medical history in case it was needed (for the Integrity of Health Records). Allianz, on the other hand, refused to cover the examination costs solely because of those notes. As someone with a Master's degree in Health Informatics, I can attest that any significant information in a patient's medical history should be documented in their health records, even if the likelihood of relevance is one in a thousand. In medical records, this is standard procedure. So, if you were injured as a child and go to the doctor at the age of 50 with a painful arm, that information should be recorded. It is not a recurrence of the condition, but rather part of a comprehensive medical history. I demand that Allianz pay for the relevant examination costs at Medical Park, in accordance with the number of visits allowed under my policy.
Despite experiencing severe pain and discomfort, they demanded that I provide a statement and write a letter, even though I was in no condition to do so. Even though I went to a hospital that was on the list of approved facilities, I was hit with astronomical bills. Despite having 10 coverage rights...
I am writing this complaint to bring attention to the unethical and obstructive behavior of Allianz Insurance regarding my recent urgent surgery. I have been diagnosed with serious gallbladder issues, including multiple polyps and wall thickening. According to the attending internal medicine doctor,...
I have Allianz Complementary Health Insurance. Recently, I went to Antalya Medical Park Hospital with complaints of fatigue, weakness, and numbness in my body. I first visited the neurology department, where the doctor was very attentive and requested some blood tests and an EMG after the examinatio...
I have been paying for Allianz Supplementary Health Insurance for my family of 4 for 2 years. I did not take advantage of any opportunities. While swimming in the sea during summer vacation, my left arm came off the shoulder with a reverse movement. Then it came out a few more times. During this per...
About 1 month ago, I took out Allianz complementary health insurance. During this period, the company did not cover any examination fees that I had done at the hospitals included in the insurance. Even though they said only 'missing documents' as the reason and they asked for the same documents 5 ti...
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