After getting an agreement with Yapi Kredi Bank's salary account to pay 312 lira for an Allianz Personal Protection Policy, I called Allianz Insurance to use the policy. Even though I was on the phone for an hour, they couldn't put me in touch with the right department. Their customer service reps sent me to 10 different departments, each of which said it wasn't their job and sent me to another one. When I called the bank to cancel the policy and get my money back, they sent me back to Allianz Insurance. It's like being stuck in a loop that never ends with no way out. I wish I had spent my time in line at a government hospital instead of doing this. At least there I would have gotten something out of it. I thought Allianz Insurance was a good company, but it turned out they were just out to get my money.
For the past 20 years, I have purchased home insurance through Yapi Kredi Bank. I signed up for Allianz home insurance using the Yapi Kredi app. I misplaced my keys today and found myself locked out. I've called Allianz customer service several times, beginning at 10 a.m., and it's now 1:30 p.m., bu...
I am very disappointed with the unemployment insurance I purchased from Allianz Sigorta. When I found myself facing involuntary unemployment, I expected my coverage to come through and provide the support I needed. Unfortunately, it fell short and offered no benefits at all. I can't help but feel fr...
I purchased Allianz health insurance for my child, expecting comprehensive coverage. However, they refused to cover outpatient treatment and made no provisions for inpatient care, despite the fact that the policy stated unlimited inpatient coverage. Worse, they arbitrarily denied the requested provi...
I purchased health insurance for my two children from Allianz, and they assured me that they would do their best to cover medical expenses when necessary. However, when I took my sick children to the doctor, Allianz refused to cover the costs, claiming that my son was in a high-risk group and cancel...
I signed up for a monthly membership with Allianz life insurance for 400 TL. However, due to financial constraints, I wanted to end it by the fifth or sixth month. Let me start by saying that getting help from their customer service is impossible. Representatives call you hundreds of times before yo...
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