Today, I had a doctor's appointment at a private hospital in Manisa, and things quickly turned into a fiasco with my Allianz supplementary health insurance. The doctor requested some tests, so I went to the private insurance unit. I waited for 30 minutes only to find out that Allianz Insurance had put my case under review. Frustrated, I contacted customer service and my insurance agent, but they informed me that it would take 15 days for the review to be completed and a decision to be made regarding coverage. On top of that, I had already paid for the medical consultation. It's absurd that while I used to receive the same service within minutes from another insurance provider for years, Allianz Insurance has made this process a complete nightmare. I demand that the insurance company immediately abandon this practice and provide the coverage I deserve.
I purchased Allianz health insurance for my child, expecting comprehensive coverage. However, they refused to cover outpatient treatment and made no provisions for inpatient care, despite the fact that the policy stated unlimited inpatient coverage. Worse, they arbitrarily denied the requested provi...
Despite experiencing severe pain and discomfort, they demanded that I provide a statement and write a letter, even though I was in no condition to do so. Even though I went to a hospital that was on the list of approved facilities, I was hit with astronomical bills. Despite having 10 coverage rights...
I purchased health insurance from Allianz, but when it comes to actual coverage, their promises fall flat. I received a message stating that my policy amount couldn't be covered. In the end, I'm left paying for hospital expenses out of my own pocket. If you're not going to fulfill the services you p...
On November 7, 2025, we submitted a pre-authorization request at WM Medical Park Pendik Hospital for my mother under Allianz Private Health Insurance and Supplementary Health Insurance coverage. The SGK registration was completed at 11:05, and the request was received by Allianz at 11:08. However, o...
I have Allianz Supplementary Health Insurance, which gives me a free check-up service. I asked for an appointment to use this benefit in March, but even though three months have passed, I haven't heard back. When I called in April and June, I was told that they were having problems with their system...
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