I'm in a bind as a result of a windshield replacement covered by my comprehensive insurance policy. Following the approval of my claim at Allianz headquarters on August 23, I was referred to an authorized service center. Despite the fact that it has been more than 48 hours since the approved procedure, the confirmation email to the repair company has yet to be sent, owing to seemingly indifferent staff. I've been on the phone with the company's general office for the past two days, but the only response I've received is that they've noted the urgency. Unfortunately, the people I've spoken with on the phone have been unable to provide any real assistance. To make matters worse, every attempt to contact them results in a minimum of a 26-minute wait. Despite being a long-term Allianz health insurance customer, I vow never to renew and will do everything possible to avoid their services. File number for claim: (2023 k 67***4).
I'm tired of Allianz insurance and their lack of action. My cancellation request has been ignored for two months and yet they still haven't come through. What a joke! It's like they don't care about customer satisfaction at all – all they want is more money. As if it isn't bad enough that I had to b...
Dealing with Allianz Insurance about my claim for earthquake damage has been a nightmare. The claim was opened on February 12, 2023, but I still haven't been paid, even though my file was ready and sent to them on May 2, 2023. It's not right! I've tried to get in touch with their customer service se...
I am writing to express my dissatisfaction with the handling of my recent claim. I was involved in an accident where the other party, who is insured by Allianz, was found to be 50% at fault. Despite this, no representative from Allianz has inspected my vehicle, and the damage remains unaddressed.As ...
On January 19, 2023, my parked car was hit from behind, and the police informed me about the incident. I took my vehicle to a private service center with an Allianz insurance contract, but to my surprise, they informed me that the damage to my vehicle's tire was not covered by the insurance policy. ...
Allianz is unable to complete the TSS transition process. Despite submitting our application 23 days ago, they keep repeatedly requesting the same documents, causing unnecessary delays. We are unable to reach anyone for communication, and our call requests go unanswered. Even though the Allianz regi...
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