I made a reservation for Baku for the dates June 11–18, 2026, and later canceled it, requesting a refund. On March 1, I was informed that the refund had been processed, and I was provided with a reference (ARN) number. However, after contacting my bank, I was clearly told that the provided referenc...
I rented a property on Chios Island through Airbnb for the dates August 6–9. Although I approved a total charge of $1,559 during the reservation process, I noticed that $1,663 was charged to my QNB Finansbank credit card on March 8. There is a significant difference between the amount I approved and...
In February 2025, I made a one-time, one-night reservation through Airbnb using my boyfriend’s account, and the payment for that stay was already charged to my card at that time. However, exactly one year later, today, I noticed unexpected charges on my card, even though I did not make any new trans...
I made a reservation through Airbnb for February 14 at Marblanco Hotel, specifically booking a room with a kitchen, and I completed the payment in advance. However, around 6:30 PM on the same day, my reservation was suddenly canceled through an Airbnb message without any explanation. When I objected...
On January 16, 2026, an unauthorized transaction of $161 was charged to my credit card with the description “AIRBNB*HMFJN9YEC4 lond.” I did not approve this payment in any way, and no reservation was made in my name related to this charge. On the same day I noticed the transaction, January 16, 2026...
I rented an apartment through Airbnb in Skopje, North Macedonia for the dates February 3–10 and paid the full amount of $149 for the reservation. However, when I arrived at the property on February 3 around 7:00 PM, the host refused to let me into the apartment, leaving me without accommodation. I ...
I made a reservation through Airbnb for a family stay in Tbilisi from January 23 to January 27 and paid approximately $814 in advance. However, I had to cancel the trip because my father was suddenly hospitalized due to a medical emergency. I informed the Airbnb host about the situation, but the ho...
On December 28, 2024 at 11:43 PM, I booked a home in Nicosia city center, Cyprus through Airbnb for the stay from December 28 to January 2. The payment of $476 was charged to my Ziraat Bank virtual card ending in 8139 with the payment reference number hmnba35sz5. However, because the host never con...
I attempted to rent a home in Tbilisi through the Airbnb app, but I encountered a serious issue at the payment stage. On December 5 and December 7, 2025, I tried multiple times to complete a reservation. Each time, the app repeatedly asked me to re-enter my card details, the transaction was never co...
On November 15, 2025, I rented an apartment in Kyrenia, Northern Cyprus through Airbnb under reservation number HM5ETH8TFQ, listed under the host name Irine. Even though there was no warning or information in the listing description, about 10–15 days after booking—and just one day before my stay—I w...
Through Airbnb, I booked a room with a jacuzzi on the terrace for November 11, 2025, specifically at my daughter’s request (confirmation code: HMYT3XARJR). I had clearly informed the host, Mr. E***, that the jacuzzi was the main reason for the rental. However, from the moment we checked in, the prob...
I booked a room on Airbnb for November 11, 2025 with a terrace and a jacuzzi (confirmation code: HMYT3XARJR), specifically at my daughter’s request. I clearly told the host, Mr. E***, that the main purpose of this rental was the jacuzzi. However, from the moment we entered the room, the issues we f...
On November 4, 2025, I made an Airbnb reservation for a property in the Çankaya district for November 10–22, 2025 (confirmation code: HMXA5PNQFM). I booked the listing thinking it was for the entire home, but I later realized that it was actually only a single room. Because of this misunderstanding,...
I stayed at an Airbnb property in San Diego, California for three months, during which I was subjected to clear discrimination by the host. The accommodation did not meet basic hygiene standards — the furniture and bedding were dirty, posing health risks. The apartment was in poor condition and look...
On October 5, 2025, I canceled my Airbnb reservation for a home in Istanbul, 10 days before the check-in date. My confirmation code is HMMXZQCJ2E. After canceling, I received a notification from Airbnb stating that the refund had been sent to my bank and would be reflected in my account within 5 day...
On September 11, 2025, I attempted to make a reservation through a Telegram account called okhunjon (@AIRBNB_TR, 7824648490) that claimed to provide hotel booking services. I made four separate payments using my QNB Finansbank debit card: ₺7,000, ₺16,000, ₺50,000, and ₺55,000. However, after making ...
On September 22, 2025, at 7:43 PM, a reservation was made in Fethiye through my Airbnb account (k***********@gmail.com) without my knowledge. When reviewing my credit card transactions, I noticed a charge of ₺6,028 and immediately canceled the reservation. However, after the cancellation, I was told...
We reserved a house from Tiny House Ayvalık, but instead of booking through Airbnb, we were asked to make the payment directly via EFT transfer. Following this request, we transferred ₺8,000 and received confirmation of the payment. Later, due to a disagreement, we decided not to stay at the propert...
On August 31, 2025, after my Airbnb stay in Istanbul, I was unfairly charged ₺18,000 for alleged damage to a hair dryer. The host claimed that a crack on the device was caused during my stay, but I never even used the hair dryer once, as I already own the exact same model with all the same functions...
On August 20, 2025, we stayed one night at a property in Toulouse, France. After leaving, we received an invoice from Toulouse Rose Conciergerie claiming that we had smoked inside the property and demanding an additional cleaning fee of over €300. This accusation is completely false, as none of us a...
On September 7, 2025, I booked a one-day apartment in Kaş, Antalya through Airbnb. The host initially approved the reservation but later told me that they had not actually confirmed it and refused to allow us to stay. Even though I pointed out that the payment had already been deducted, the host ass...
On 17 August, I canceled my Airbnb reservation with the code HMH3X8HQ8B. According to Airbnb’s policy, my refund of ₺4,677.65 should have been processed within 15 business days. However, despite this time passing, the money has still not been credited to my account. When I contacted Airbnb customer...
I booked room 202 at Ada Kumsal Apart in Amasra, Bartın through Airbnb for the dates 8–12 September 2024, paying a total of ₺24,000 by credit card. The cancellation policy clearly stated: Full refund if canceled before 3 September Refund of all nights except the first if canceled before 8 Septembe...
On 8–12 September 2025, I booked a villa in Bodrum Karğı (reservation code hmcktawmza) through Airbnb, hosted by Mr. Ö**. I paid 23.400₺ by credit card for four nights and received my invoice. Shortly after, the host contacted me directly outside Airbnb, claiming he had entered the wrong price and d...
