5
Resolved
Toki Device Banned – Request to Unban Account and Device
September 7 9:27 AM29
I have been using the Toki application, but I am not able to access my acco...unt. When I try to use the app, a message appears on the screen saying that
Toki
Toki
Complaints
8 complaints
Toki Account Blocked Suddenly, Request to Remove the Ban
September 6 4:36 PM22
My Toki account with user ID 131041*** was suddenly banned on 6 September 2026. I did not receive a clear explanation an...d I cannot log in or contact anyone through the app because of this ban. I am a girl and I believe someone may have complained about me with false information, which is why my acco
3
Toki ID Function Restriction Problem
July 12 6:58 PM18
I recently created a new account on Toki (ID: 216186***) on my Android device and from the very first day I have been fa...cing a restriction. I see a function restriction warning and I am unable to join broad seats, cannot use chat, and personal chat is also not working at all. I contacted Toki suppor
Toki Wrongfully Banned My Device for Alleged Fake Coin Selling
June 25 3:20 PM24
I am a user of the Toki app from India, using it on my Iq Neo 10 R device. Recently my device was banned and now the Tok...i app does not open at all and I cannot use it. I believe my device was banned because the system or team suspected that I am a fake coin seller. I strongly state that I am not a f
Toki Account Banned by Mistake - Access Recovery Requested
June 17 10:27 PM15
My Toki account was banned by mistake, and I believe no action on my part caused this issue. The account is very importa...nt to me, and I would like it to be reviewed and restored. The phone number linked to my account is 8808817***, the email address is yad***[email protected] and my ID number is 2624
Unban My TOKİ Account!
March 13 9:35 AM156
I have been using the TOKİ Android application for about 3–4 years without any problems, but my account was suddenly ban...ned yesterday without any prior warning or explanation. I did not receive any notification, warning, or message before this ban, so I do not know the reason why my account was rest
Toki Device Ban - 'The Current Device Has Been Banned' Error
March 11 4:56 PM48
I am writing regarding an issue I am experiencing with the Toki dating app. On or around 7 March, when I tried to log in..., the app displayed a message stating that “the current device has been banned,” without giving any explanation or reason for this action. I have not received any warning or notifi
TOKİ App Charged $12 for Conversations With Fake Accounts
February 5 10:53 AM35
On January 4, I loaded $12 into a platform called TOKİ. While using this service, I deposited money because I believed I... would be able to connect with the world and communicate with real people. However, I did not receive any benefit from the service. I eventually realized that all the people I int
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Brand Overview: Toki
Toki is a social networking and live communication application that enables users to participate in voice chat rooms, make new friends, exchange messages, and interact through virtual communities. Developed by Piko Team, the app is available on Android and focuses on real-time social engagement through voice-based communication.
Contact Info
Customer support: Available through the app's in-app feedback and Google Play developer contact options.
Customer support email: No publicly listed customer support email is available.
Industry and Operations
Toki operates in the social networking and digital entertainment industry. The platform provides users with interactive communication tools designed to build online communities and facilitate social engagement.
- Live voice chat rooms
- Private messaging and friend discovery
- Virtual gifting features
- Community and group interactions
- User profiles and social networking
- In-app purchases and virtual currency
- Mobile-based social entertainment
User Sentiment
User feedback is mixed, with complaints commonly related to account management, moderation, technical performance, and payment-related issues.
- Account suspensions or restrictions without clear explanations
- Difficulties recovering accounts or appealing bans
- Concerns regarding virtual currency and in-app purchases
- Problems accessing premium features after payment
- Reports of inappropriate user behavior and moderation concerns
- App crashes, login issues, and performance problems
- Delayed responses from customer support
- Concerns about fake accounts and spam activity
Share Your Experience
If you've experienced issues with Toki, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.