Brand Overview: Toki
Toki is a social networking and live communication application that enables users to participate in voice chat rooms, make new friends, exchange messages, and interact through virtual communities. Developed by Piko Team, the app is available on Android and focuses on real-time social engagement through voice-based communication.
Contact Info
Customer support: Available through the app's in-app feedback and Google Play developer contact options.
Customer support email: No publicly listed customer support email is available.
Industry and Operations
Toki operates in the social networking and digital entertainment industry. The platform provides users with interactive communication tools designed to build online communities and facilitate social engagement.
- Live voice chat rooms
- Private messaging and friend discovery
- Virtual gifting features
- Community and group interactions
- User profiles and social networking
- In-app purchases and virtual currency
- Mobile-based social entertainment
User Sentiment
User feedback is mixed, with complaints commonly related to account management, moderation, technical performance, and payment-related issues.
- Account suspensions or restrictions without clear explanations
- Difficulties recovering accounts or appealing bans
- Concerns regarding virtual currency and in-app purchases
- Problems accessing premium features after payment
- Reports of inappropriate user behavior and moderation concerns
- App crashes, login issues, and performance problems
- Delayed responses from customer support
- Concerns about fake accounts and spam activity
Share Your Experience
If you've experienced issues with Toki, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.