Airbnb misleading listing
84 complaints
Airbnb Refused Refund Despite Stated 50 Percent Cancellation Policy
On March 18, 2026, I made a payment of approximately $143 through Airbnb for accommodation in the Mengwi area of Bali un...der reservation code HMPHS29Y3P. Due to the war-related situation in the Middle East, our airline canceled our flight tickets, and as a result, we were forced to cancel all of our
Airbnb Gave Incorrect Listing Info and Kept My Money
On November 15, 2025, I rented an apartment in Kyrenia, Northern Cyprus through Airbnb under reservation number HM5ETH8T...FQ, listed under the host name Irine. Even though there was no warning or information in the listing description, about 10–15 days after booking—and just one day before my stay—I w
Airbnb Review – San Diego Rental Was Filthy and Unsafe, Host Threatening
I stayed at an Airbnb property in San Diego, California for three months, during which I was subjected to clear discrimi...nation by the host. The accommodation did not meet basic hygiene standards — the furniture and bedding were dirty, posing health risks. The apartment was in poor condition and look
Airbnb Misleading Listing Without Promised Private Bathroom (Reservation HM5AEHN9QF)
Between September 14–16, 2025, I rented a property in Kyrenia through Airbnb with reservation number HM5AEHN9QF. The lis...ting features misleading information: under property details, it stated “private bathroom outside the room”, but in the description, it was mentioned that the bathroom was actually
I Face Refund Delay with Airbnb Safranbolu Reservation Cancellation
On August 28–30, 2024, I booked accommodation at Meymune Valide Konağı in Safranbolu through Airbnb, using reservation c...ode HMYJDMDKHQ. I paid a total of ₺6,080 by credit card. The booking was confirmed, and the dates were shown as available on the Airbnb app. However, shortly after, the host contac
I Experienced Broken Furniture Flooding and Ants In an Airbnb Rental
Between June 14–22, 2024, I rented a house in Kyrenia, Cyprus, at Levent Sokak Avrasya Elite, Block B **, Kyrenia, 99300..., through Airbnb (confirmation code: HMK99D2XSW), paying approximately ₺30,000. Instead of the reclining sofa shown in the listing, there was a very old and uncomfortable couch tha

I Face Misleading Furniture, Broken Appliances, and Poor Service with Airbnb Kyrenia Rental
Between June 14–22, 2024, I rented a property in Kyrenia, Cyprus through Airbnb (confirmation code: HMK99D2XSW) for whic...h I paid around ₺30,000. From the moment we arrived, the property did not match the listing description. The advertised reclining sofa was not there; instead, there was an old, unc

My Airbnb Host Took ₺12,796 And Disappeared After Fake Listing In İzmir Dikili Çandarlı
From August 20–23, 2025, I booked a house in İzmir Dikili Çandarlı through Airbnb (reservation code: HMF4JD8TZR) and pai...d ₺12,796 with my credit card. After completing the payment, the host completely cut off communication. They refused to share the location of the property and stopped answering my
I Face Airbnb Refund Refusal After Wrong Location Listing in Sarande Booking
On August 2, 2025, I booked a property in Sarande, Albania through Airbnb (Reservation Code: HMZ42TWS4T) for ₺7.701,31 u...sing my Ziraat Bank card. The listing’s location was incorrect, which made it impossible to find. I tried contacting the host but received no response. I immediately reported the i
I Face Airbnb Listing Change and Partial Refund Issue with Sunset Bungalov Villa
I booked a villa in Köyceğiz through Airbnb, listed by Sunset Bungalov, under the name Hakan K***** (Reservation No: HM9...D9RC3AC), paying ₺15.202 for what was advertised as a 6-bedroom, 6-bed property. I made the booking two months in advance. Just one week before our planned stay, I rechecked the li
I Face Misleading Off-Platform Payment Request from Airbnb Host in İzmir
I attempted to book an Airbnb listing titled “Sea View Villa with Sauna, Hammam, and Jacuzzi” hosted by Ş**** F**** for ...September 7–11. The listed price on Airbnb was ₺21,050. However, the host used the name of the Ministry of Tourism to redirect me to an external website and demanded a payment of ₺
I Face No-Show Host and Missing Apartment on Airbnb Tetuan Booking with Refund Refused
On August 4, I booked an apartment in Tetuan, Morocco through the Airbnb app under confirmation code HMZ8PQ***. When I a...rrived at the listed address, I discovered that no such apartment existed. I immediately tried contacting the host multiple times, but received no response at all. Stranded withou
I Face Airbnb Refund Refusal After Canceling Booking Within 5 Minutes
I recently rented a property on Airbnb, but within 5 minutes I realized it wasn’t right for me and immediately canceled ...the booking. I expected a full refund of ₺2,040 since the cancellation was almost instant, but no refund was issued. This felt completely unreasonable, especially given how quickly
My Airbnb Host Canceled My ₺8,700 Datça Booking for One Night and Relisted for ₺12,300
I booked a rooftop apartment in central Datça through Airbnb for ₺8,700 per night—a premium price considering that no me...als or amenities were included. Despite the high cost, I agreed to the one-night stay. However, the host canceled my reservation simply because I was staying for just one night. Th
Airbnb Host Pressured Me to Cancel Confirmed 1-Night Stay at Hermes Villa & Bungalow
Yesterday, I made a one-night reservation at Hermes Villa & Bungalow through Airbnb. The system allowed me to choose and... pay for a single night, and my booking was confirmed without any issue or warning. However, shortly after, a representative from the property contacted me via Instagram and insist
Airbnb Did Not Respond to My Message for a Refund
I was looking for a place to stay for one night in Pljevlja, Montenegro, on my way back from Budva to Sarajevo. I rented... a house that said it was 3 km from the center. It turned out to be 4 km from Palez, not Plevlja. It was 40 km from my route, which is even further. I had a flight in a day. I didn
Airbnb Listing Misled Me on Location in Pljevlja, Host Approved Refund but No Payment
While traveling from Budva (Montenegro) to Sarajevo, I looked for a one-night stay near Pljevlja center to rest before m...y flight the next day. I booked a home listed on Airbnb as being just 3 km from Pljevlja city center. However, after the reservation was confirmed, I realized the house was actuall
I Lost Money on Airbnb After Host Double-Booked and Gave False Cancellation Reason
I booked a villa in the Ovacık area of Fethiye through Airbnb for the dates August 9–13, 2025. A few days later, I reach...ed out to the host to confirm our reservation. That’s when I was told—shockingly—that the property had already been rented out by the host’s real estate agent, and they “forgot to
I Faced Broken Toilets and Poor Hygiene at Airbnb Villa Elif-1 Near Beach
We rented the Elif-1 villa with a private pool via Airbnb for 4 nights, advertised as being just 4 minutes from the beac...h. Upon arrival, the host spent a lot of time praising themselves and their properties while harshly criticizing past guests. Things quickly went downhill. Although we clearly stat
I Paid ₺82,000 Outside Airbnb for a Villa and Faced Horrible Conditions and Zero Support
I’m writing to share an awful experience that I hope no one else has to go through. I’ve already tried reaching out to A...irbnb and other platforms, but no one is helping because the reservation happened outside of Airbnb due to payment restrictions in Turkey. On July 13, I traveled to Kuşadası with

I Rented Airbnb’s 'Farmhouse in the Nature' but Found It in Ruins and Got No Help
I rented the “Farmhouse in the Nature” in Orhanlı Village, Seferihisar via Airbnb for 10 days between July 21–31, 2025, ...expecting a peaceful summer getaway. Instead, I walked into a complete mess. The condition of the house was unacceptable and nowhere near what was promised in the listing. The fur




I Couldn't Check Into My Airbnb in Montenegro and Was Only Offered a 20% Refund
During our 7-day Balkan tour, we booked a 2-night Airbnb stay in Montenegro. However, when we arrived at the property at... the scheduled time, we found the home to be completely uninhabitable and the host unreachable despite multiple attempts to contact them. We were left stranded with nowhere to go
I Booked an Airbnb Based on False Info and Didn’t Get a Refund After Immediate Complaint
I made a reservation through Airbnb while on the road and arrived at the property within two hours of booking. The listi...ng’s photos and the details provided by the host were completely misleading. When we arrived, the actual condition and location of the property were nothing like what was shown onl


















