On August 28–30, 2024, I booked accommodation at Meymune Valide Konağı in Safranbolu through Airbnb, using reservation code HMYJDMDKHQ. I paid a total of ₺6,080 by credit card. The booking was confirmed, and the dates were shown as available on the Airbnb app. However, shortly after, the host contacted me and informed me that the property was actually unavailable on those dates, even though the system displayed it as vacant.
This forced me to cancel my planned trip entirely. While I was told I would receive a refund, I was also informed that it could take up to 15 days for the money to be returned to my account. Having to wait that long not only caused financial inconvenience but also prevented me from making alternative travel arrangements.
This issue clearly stems from an Airbnb system error, where the property was incorrectly listed as available. Such misleading availability information severely disrupts customers’ plans and trust in the platform. I request that Airbnb expedite my refund and take immediate steps to fix these listing errors so other travelers do not face the same issue in the future.
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On June 28, I booked a home through Airbnb in the Mavi Durak area of Sakarya and paid ₺2,037.59 the same day. However, shortly after making the reservation, I was informed that the property was already occupied and my booking had to be canceled. Airbnb assured me that the full amount would be refund...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
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