Air Serbia canceled my flight last minute and offered no alternative; how can I get compensation?

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Xolvie
Xolvie Resolution Specialist January 28, 2025 3:03 pm

EU Regulation 261/2004 says that you can get money back if Air Serbia canceled your flight without giving you another option.

This rule says that airlines have to pay people who cancel their flights within 14 days of their departure, unless the cancellation was due to something out of their control.

The amount of money given as compensation ranges from €250 to €600, based on how far the flight was.

To start the settlement process, you need to get in touch with Air Serbia. Their website has a form you can use to get in touch with them.

You can also email them at [email protected] or call their main number, +381 11 311 21 23, to talk to someone. Make sure you give all the necessary information about the trip and any supporting documents to speed up the process.

If Air Serbia doesn't answer quickly or rejects your claim, remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.

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