Our Ankara-Belgrade flight dated 10.12.2024, number ******* PNR, was canceled without our knowledge. Since the date is approaching, it is impossible for us to find one-way tickets for the same price. And at the same time, the flight day and time of our Belgrade-Ankara return tickets were changed without our knowledge. There's no way we can travel like this. For this reason, I sent an e-mail to [email protected] twice. I requested a full refund for our tickets (round trip). I stated that we did not want to use the coupon assigned to our account. However, I have not received a response for 2 weeks. I request a call back immediately, but I have not received a call back for 2 weeks. Our entire New Year's Eve program has been affected as we cannot get a refund for tickets. Unfortunately, I can't find anyone whom I should write to or talk to. I urgently await your support on this matter. Is there anyone out there who can help me with this and how I can solve it?
Our Air Serbia flight scheduled to depart from Ankara at 04:10 on September 20, 2025, was unilaterally moved to September 19, 2025, according to an email we received from Air Serbia. However, no change was shown on the Ucuzabilet.com website. When we contacted Ucuzabilet.com customer service, they t...
Anadolu Jet canceled my flight ticket without my knowledge. We are currently in Basel and our return ticket has been canceled automatically. We keep calling customer service and filling out forms, but there is no result. I have a flight on 01.01.2024 with PNR number R7AY6U, but no ticket. I don't wa...
I purchased round-trip tickets for three people from Turkish Airlines for the route Sabiha Gokcen - Pristina, dated 04/05/2024 and 04/12/2024. One ticket included baggage allowance, while the other two did not. We used our outbound tickets to Pristina without any issues. However, when it was time to...
I've got a flight reservation with Air Serbia for July 12, 2023, from Belgrade to Skopje. The flight that was supposed to leave at 1:25 PM actually left between 2:30 PM and 2:45 PM, which made me miss my next flight to Izmir at 3:25 PM. Even though I explained what happened at the Skopje airport, Ai...
On 06.08.2023, I purchased three tickets for my wife, daughter, and mother-in-law for the EDO-IST route scheduled on 13.08.2023. The PNR for this booking is: tzbvwj. Subsequently, on 10.08.2023, just 3 days before the flight, we received an SMS from Turkish Airlines informing us that the flight was ...
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