Academia.edu kept charging me after cancellation—how can I stop auto-renewal?

To fully stop Academia.edu's auto-renewal, log in to your account, go to Settings → Premium Membership, and make sure the membership is marked as canceled. Sometimes, just removing the app from your phone won't work.

Their help center confirms that if you cancel correctly, you should see the date your subscription ends and no more charges coming up under your Premium status.

If charges keep coming even after you've cancelled, email [email protected] with the last four numbers of your card number, the date it expires, and information about the most recent charge. This will help them find out what's going on and stop the billing.

If not, share your concerns or file a complaint on Xolvie to connect with others and find support.