Realme

I am using a Realme C55 in the Philippines, and after installing the latest software update, my phone started to overheat significantly. This overheating occurs even during simple daily use, such as browsing Facebook or generally using the device, which was not happening before the update. Because o...

I purchased a Realme 12 Pro smartphone in Türkiye from Teknosa for approximately ₺20,000. I specifically chose this model because it was promoted as being compatible with 5G. After 5G service was activated in Türkiye on 1 April, I checked my phone’s settings and realized there was no menu or button ...

I am using Telegram on my Realme 11 Pro in India, and since around 4:00 a.m. this morning, I have been unable to access my account. Whenever I try to open or log in to Telegram using my phone number 87200390**, I receive a “Too many attempts” warning, and the app does not allow me to proceed. I am ...

On January 21, 2024, I purchased a Realme 11 Pro+ 5G device from Media Markt Marmara Forum Mall, İstanbul, Turkey for ₺18,050. For the past seven months, the device has been experiencing serious malfunctions. It occasionally resets itself, deletes all data, displays error screens, and restarts autom...

About 20 days ago, a green line suddenly appeared on the screen of my Realme GT2 Pro. After some research, I found that this issue is common worldwide among GT2 Pro models and usually occurs after a software update. When I contacted Realme service, they told me to take my device to the service and t...

I ordered a 256 GB Realme 10 over the phone, expecting it to be a high-quality device. When the package showed up, the phone seemed identical in color and look, but the storage capacity and IMEI number were totally different from what was listed on the invoice. The device I got was just 128 GB and h...

I need a software update for my Realme 10 because some features are missing, like the Wi-Fi calling feature, which is very important to me. I really respect Realme as a company and I consider the phone to be a very good device, but I urgently need a solution for this issue. Please let me know as soo...

Reasons why you shouldn't buy a Realme brand phone or anything else. 1. They know how to sell chronically faulty phones. 2. Zero Customer Satisfaction. 3. They don't have any parts. 4. They constantly say they will get back to you, but you reach out and learn everything yourself. 5. I produce altern...

Hello, My friend and I bought two Realme GT 2 Pro phones at the same time. Both of our phones developed a green screen issue on the display for no apparent reason, with a one-month gap between them. When I contacted customer service, I was informed that this is a chronic issue and that the screen ne...

I purchased a Realme GT2 Pro device from Teknosa on April 3, 2023. About five months ago, a thin vertical green line appeared on the phone screen, stretching from top to bottom on its own. I never dropped the phone and always used it with a case. The reason I am writing this complaint is that around...

I purchased a Realme 12 Lite from Teknosa on December 22, 2024. Two hours after installing my contacts and other apps on the device, my contact list was deleted. Thinking I might have done something wrong, I reinstalled it, but it was deleted again three to four hours later. Despite resetting the de...

We went to Teknosa to buy the Realme C55 phone, but they told us it was no longer being produced and recommended the newer model, the C61. When we asked about its features, they convinced us by saying it was more durable, water-resistant, and had a better processor. We bought two of them and regret ...

I purchased a NOTE50 mobile phone from Vatan Bilgisayar on May 10, 2024. Shortly after I started using it, the other party on calls would sometimes say they couldn't hear my voice. Initially, I thought it was a network issue, but it wasn’t. "Vatan Computer" advised me to take the phone to the KVK se...

I purchased a Realme 11 phone on May 20, 2024, from the Adana Yüreğir Optimum Media Markt store, with contract number 11311196012. On July 22, 2024, the internal screen of the device cracked, and it was sent to the Altar Grup insurance company by Media Markt. On August 9, 2024, I received a message ...

While playing games on my Realme C55, the graphics degrade, and I experience low FPS. Additionally, there is no option to increase screen resolution. Another issue is that the sRGB option cannot be enabled. All of these problems are very frustrating. I would greatly appreciate any assistance you can...

Hello, I bought a Realme C53 smartphone from Media Markt. We utilised the device for approximately five months. Ever since I purchased it, the volume on my phone has been disappointingly low, even when turned up to the maximum level. It's so quiet, you can barely hear it. In addition, the device enc...

I bought a Realme C55 6/128GB phone from Teknosa Hilltown Mall on 05/01/2024 for ₺7999 (₺6748 on Teknosa's website). To my dismay, when I tried to charge it on 13/01/2024, it wouldn't charge. After visiting the store, a staff member confirmed the charger was faulty. I demanded a refund, but they ins...

Every morning, my Realme C55 greets me with the annoying "app stopped" error, rendering the screen unresponsive. Even after restarting the phone, the issue persists. The screen acts on its own, and reaching Realme customer service seems impossible. It's unacceptable that people spend their hard-earn...

It's been a week since I purchased the phone, and on the second day, I discovered from the technical service that the device does not have the mini-capsule feature that was advertised. They claimed that Realme misled customers with false advertising. Later on, I came across some consistent mistakes....

Everywhere it was mentioned that the Realme 10 Pro+ would receive the Android 14 update in December 2023, but as of January 2024, the update is still not available. Is there an issue with my phone? I would appreciate your assistance. We purchased the phone with the expectation of an update, but it h...

I bought a Realme c55 8gb 256 GB phone from Denizli Teknosa on 18/08/2023. I installed PUBG Mobile on August 22, 2023, after my friend told me to. I turned on the game and gyroscope, there was a delay in the gyroscope. So I did research on Youtube.com and Google. I learned that it is something that ...

Because it was broken, I sent my Realme Gt Master Edition to the Adana KVK technical service to be fixed. It was told to me that the product would be fixed for free and that the needed part was on its way. The part still hasn't arrived 30 days after the device was sent on October 18, 2023. Because o...

I recently purchased a Realme 10 device and have been facing issues with mobile data usage dropping since the Android 13 update. This is impacting both my internet usage and work. As it's my first time using the Realme brand, I've been unable to find a solution to the problem. I've already reset my ...