Yalla muted my mic without reason during a live talk, how can I fix it?

First, verify your device's mic permissions and internet connection to confirm it is not a technical issue.

If everything on your end is working properly, the mute could have been imposed by a room admin or triggered automatically by the system's moderation tools.

These actions may occur as a result of false flags linked to background noise, loudness levels, or automatic content filters.

To remedy this issue, try exiting and rejoining the room or restarting the program. If the mute persists or occurs across many rooms, please contact Yalla support at [email protected].

Include your User ID, a brief explanation of what happened, and the date it occurred.

You can also contact us through the app's Feedback area or at www.yalla.live for assistance.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.