About a month ago, I suddenly lost access to my 101 Yalla account and realized that my account had been permanently deleted without my knowledge or consent. I was registered with both my phone number and email address, but since my phone number has changed, I now have no way to access my account at all.
This account contained things that were very important to me, including my level, my linked social media account, and my friends list. I spent a long time building and using this account, yet no explanation or notification was ever provided about why or how it was permanently deleted.
I am requesting that 101 Yalla restore my account, including my previous level and all associated rights. If restoring the account is not technically possible, I at least want a clear and detailed explanation regarding the status and deletion of my account.
On September 16, 2025, my account registered to the email address f***********@gmail.com on the Yalla 101 app was banned without any explanation. My account contains important information and my past chats. I have never experienced a similar issue before, and I did not receive any warning or clarifi...
My Yalla account has been stolen by someone else, and I’ve lost access entirely. This is a high-traffic account that I’ve spent a lot of time and energy building up, and now it’s in someone else’s hands. I believe there has been a serious security failure on Yalla’s end—an account with such high eng...
I recently changed my phone number and can no longer access my Yalla account since login requires a code sent to my old number. I want to update the phone number linked to my account, but I haven’t been able to do so. Although my email is registered, it’s also tied to my old phone number, making it...
While I was playing Yalla Okey, my account was deleted. A new account was instead established when I attempted to get back in. This circumstance is shocking and annoying to me. In an effort to recover my account and learn why it was deleted, I contacted Yalla Okey for assistance. But neither the em...
I have been unable to access my Yalla voice chat account (username: elgun 0507*) for about one year. The account was originally registered with my phone number, but now there is no login option available using that number. I use an Android device and have tried every login method provided by the ap...
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