Yalla suddenly banned my account after a gift purchase, how can I appeal or recover it?

If your Yalla account was banned due to a gift purchase, you can file an appeal by contacting Yalla Technology FZ-LLC directly.

Email them at [email protected] or [email protected] and include your User ID, registered email or phone number, and details about the situation. Explain your case and ask for a review of the ban.

For extra assistance, you can also contact them through their official website at https://www.yalla.live/.

In your appeal, be polite and concise, and include any relevant evidence, such as transaction receipts or screenshots, to back up your claim.

Yalla's support team usually responds within a few business days. If you have not received a response, try submitting a complaint with Xolvie to seek a resolution.