Yalla Chat Old Account Recovery Problem Is Affecting My New Account

I have an old Yalla Chat account that I can no longer access because I forgot the login details. I last used this old account about three years ago. I have now created a new Yalla Chat account, and I want to use only this new account. I am using Yalla Chat from the UAE, and I request that my old, inaccessible Yalla Chat account be permanently deleted from your system, so that there are no conflicts or issues with my new account. I would appreciate it if you could guide me on the steps required or directly process the deletion of my old account.