Yalla Chat Account Stolen After Email Change On Android App

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Lolo
May 18, 9:51 am
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I am writing to report that my Yalla Chat account was stolen today at around 11:30 in the morning while I am using the app on an Android phone. The person who stole my account changed the email address linked to it, so I can no longer access or control it. My account ID is 75810***. I am the original owner of this account, and I did not authorize any change of email or any access from another person. I still have access to the old email address and the phone number that were linked to the account, and I can use them to verify my identity and ownership of the account. After the theft, I tried several times to contact support, but the system kept giving me errors and I could not complete my request for help. I kindly request that you urgently help me recover my Yalla Chat account, reset the email address to my own, and secure the account so the thief cannot use it anymore. I am ready to provide any additional information you may need to verify that I am the real owner of the account.

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