Yalla disabled my gifting feature without explanation, what is the proper appeal process?

If Yalla disabled your gifting feature without explanation;

• Contact Yalla support via in-app support or email and explain that your gifting feature was disabled without reason
• Provide your user ID, username, date the feature stopped working, and screenshots showing the disabled gifting

Ask them to;

• Explain why the gifting feature was disabled and which rule was applied
• Review your account and restore the gifting feature if no violation occurred
• Clarify the appeal process and expected timeline for resolution

If the problem persists;

• Keep all communication, screenshots, and any notifications
• Consider filing a complaint on Xolvie to seek a fair and transparent resolution