Weplay charged me twice for a monthly subscription, how can I request a refund properly?

I purchased coins from the WePlay recharge website, but although the money was deducted from my account, I did not receive the coins. Please help me with this issue by either providing the coins or refunding my payment. I just want to say that if we are paying money, the coins should be credited ins...

My WePlay user ID:10057***. I purchased the ₹1199 pack from WePlay official website listed on Google and made the payment through PhonePe. The payment went through securely, but it’s been half an hour and I haven’t received my golds yet. Why is this? Please give me my golds as soon as possible or re...

Since January, several unauthorized in-game gold purchases have been made on my Weplay account through my Android phone and the Play app without my consent. These transactions were carried out by my daughter without my permission, using my Google Play account linked to my email address. I only disc...

While playing WePlay UNO, especially in solo or paired matches, I have repeatedly encountered what I believe are bots instead of real players. I can clearly tell because they make unnatural moves — for example, they draw a +4 card but do not play it, draw a +2 card and still do nothing, or take a wi...

I am very frustrated with WePlay for continuing to withdraw money from my account despite the fact that I haven’t used the app in months. I never authorized any recurring payments, and I haven't played any games or interacted with the app in a long time. Yet, my bank keeps sending me notifications a...

I am writing to report a completely unauthorized transaction on my card related to WePlay, with transaction ID 81710635. This purchase was made by a 13-year-old child without my knowledge or consent, and the money was used to make in-game purchases. I absolutely do not accept this charge, and I’m f...

I experienced a serious issue while using the WePlay app. I intended to purchase 600 chips for 40₺, and I proceeded with the payment. However, during the process, something went wrong, and I suddenly noticed that 60,000 gold was added to my account instead. At first, I assumed it was a system glitc...

I’ve decided to stop playing WePlay permanently, and I’m reaching out to request a refund for the money I’ve spent on the game. I made several purchases that I now regret, especially since I’ve realized I won’t be returning to the platform. The funds I loaded into the game were spent on non-refunda...

I recently discovered that multiple unauthorized payments were made to my WePlay account. These transactions were done without my knowledge or consent—it turns out my young nephew made several purchases using my account, and I had no idea this was happening until it was too late. I am now facing fi...

I’m requesting the permanent closure of my WePlay account (ID: 525736PSG-Panda) and a full refund of the money deposited into it. The funds were added without my knowledge—my younger sibling made the transaction using my account, and I did not approve or authorize it. This was done completely outsi...

I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation. ...

I have decided to stop playing WePlay, and I am requesting a refund for the money I spent on the game. I made purchases that I can no longer use, and since I will not be returning to the game, I would like the remaining balance refunded to my account. I would appreciate prompt assistance in process...

At 7:44 AM this morning, I attempted to purchase coins on WePlay. The payment was successfully sent, but the coins never appeared in my account. Even worse, the money was not refunded either. I have tried everything to resolve this issue, but nothing has worked. I expect WePlay to either credit the...

I have decided to quit WePlay and would like a refund for the money I spent on the game. I made in-game purchases, but since I will no longer be playing, I believe I should be eligible for a refund. The main reason I am leaving is due to the excessive insults and harassment within the game. The tox...

I am quitting WePlay and want a full refund for the money I spent on the game. I invested money into this platform, but now that I’ve decided to leave, I realize that my payments were unnecessary and non-refundable. This is completely unfair! I am requesting a refund for the amount I paid, as I no ...

For about a year, WePlay has been charging my account without my knowledge or consent. I wasn’t even aware of these payments because my younger sibling was using the app. The money deducted was not authorized by me, and I never approved these transactions. I am demanding a full refund for the unaut...