WePlay Recharge Payment Deducted But Coins Not Received or Credited

October 27, 2025 1:01 AM805

I purchased coins from the WePlay recharge website, but although the money was deducted from my account, I did not receive the coins. Please help me with this issue by either providing the coins or refunding my payment. I just want to say that if we are paying money, the coins should be credited instantly, as delays like this cause problems and prevent us from completing top-ups.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

WePlay Coin Purchase Failed—Money Deducted, but No Coins Received

March 8, 2025 8:34 AM450

At 7:44 AM this morning, I attempted to purchase coins on WePlay. The payment was successfully sent, but the coins never...

My WePlay ₺10,000 CIP Deposit is Missing

June 22, 2025 1:45 PM218

I am absolutely furious with WePlay! Today, I made a deposit, and ₺10,000 was debited from my CIP account, but it never ...

Failed Purchase on WePlay - Golds Not Received

August 16, 2025 10:16 AM335

My WePlay user ID:10057***. I purchased the ₹1199 pack from WePlay official website listed on Google and made the paymen...