I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation.
This is unacceptable. If my payment didn’t go through properly, then refund the ₺ I sent immediately. If it did, then where is the in-game currency I paid for? Either way, I deserve a resolution—not silence.
WePlay, fix this now. Give me the gold I paid for or return my money. Don’t ignore your users and hope they’ll just give up. I want answers and my funds back—urgently.
On August 7, 2025, I attempted to purchase gold on Weplay by transferring ₺510 via Ziraat Bank to my account (ID: 27924638). The transaction went through without any error message, yet the gold was never credited to my account. Instead, the money remained in the bank transfer record and did not appe...
At 7:44 AM this morning, I attempted to purchase coins on WePlay. The payment was successfully sent, but the coins never appeared in my account. Even worse, the money was not refunded either. I have tried everything to resolve this issue, but nothing has worked. I expect WePlay to either credit the...
I experienced a serious issue while using the WePlay app. I intended to purchase 600 chips for 40₺, and I proceeded with the payment. However, during the process, something went wrong, and I suddenly noticed that 60,000 gold was added to my account instead. At first, I assumed it was a system glitc...
My WePlay user ID:10057***. I purchased the ₹1199 pack from WePlay official website listed on Google and made the payment through PhonePe. The payment went through securely, but it’s been half an hour and I haven’t received my golds yet. Why is this? Please give me my golds as soon as possible or re...
I’m currently experiencing a frustrating issue on WePlay—I’m completely unable to use my gold. I can’t send gifts to others or even to myself, despite having a balance available. I haven’t done anything that should restrict my account, yet for some reason, the gold is locked and unusable. This is s...
Comments