I am writing to report a completely unauthorized transaction on my card related to WePlay, with transaction ID 81710635. This purchase was made by a 13-year-old child without my knowledge or consent, and the money was used to make in-game purchases.
I absolutely do not accept this charge, and I’m formally requesting a full refund. The money was taken from my account without permission, and I am currently using that account to support my household—this unexpected deduction has seriously impacted me.
I’ve already spent the rest of my funds, and I’m not in a position to absorb this kind of expense. I urge you to review this situation promptly and return the withdrawn amount. This was not an intentional or authorized transaction, and I should not be held financially responsible for it.
I recently discovered that multiple unauthorized payments were made to my WePlay account. These transactions were done without my knowledge or consent—it turns out my young nephew made several purchases using my account, and I had no idea this was happening until it was too late. I am now facing fi...
For about a year, WePlay has been charging my account without my knowledge or consent. I wasn’t even aware of these payments because my younger sibling was using the app. The money deducted was not authorized by me, and I never approved these transactions. I am demanding a full refund for the unaut...
I’m requesting the permanent closure of my WePlay account (ID: 525736PSG-Panda) and a full refund of the money deposited into it. The funds were added without my knowledge—my younger sibling made the transaction using my account, and I did not approve or authorize it. This was done completely outsi...
Since January, several unauthorized in-game gold purchases have been made on my Weplay account through my Android phone and the Play app without my consent. These transactions were carried out by my daughter without my permission, using my Google Play account linked to my email address. I only disc...
I am very frustrated with WePlay for continuing to withdraw money from my account despite the fact that I haven’t used the app in months. I never authorized any recurring payments, and I haven't played any games or interacted with the app in a long time. Yet, my bank keeps sending me notifications a...
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