WePlay Coin Purchase Failed—Money Deducted, but No Coins Received

Erhan
WePlay
March 8, 2025 8:34 AM450

At 7:44 AM this morning, I attempted to purchase coins on WePlay. The payment was successfully sent, but the coins never appeared in my account. Even worse, the money was not refunded either.

I have tried everything to resolve this issue, but nothing has worked. I expect WePlay to either credit the missing coins to my account or refund my payment immediately. This kind of problem is unacceptable for a platform that handles digital transactions.

If this issue is not resolved as soon as possible, I will be escalating my complaint to higher authorities. Please fix this problem now and provide the refund or coins I paid for!

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Weplay charged me twice for a monthly subscription, how can I request a refund properly?

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