UPS

I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...

I had a carpet exported from Pakistan to Turkey with Ups. 9 months later and I still have not received it. There were some problems with customs clearance. I gave them power of attorney to act on my behalf as requested. They do not answer my emails and will not tell me what the problem is. I have no...

Since UPS Turkey, which is contracted by the company I will send for repair, does not have an agency in the Serik/Belek region, we request a courier to the door. We do, but so far, no one has come and gone for any request opened on behalf of my wife and me. As if this was not enough, they are in a p...

I bought a Teknosa TLC 58P635 series television. Unfortunately, the TV arrived damaged, and the replacement process has been ongoing for over a month. It took a month just to send the TV for shipping. The Teknosa staff has been unresponsive, promising to resolve the issue but failing to do so after ...

UPS was supposed to deliver a package to me on June 9, 2023, between 9:00 and 18:00, but it's still not here. They sent it through the Aztek service and said it might not have made it because the address was wrong. Even though we changed the address, it still hasn't been sent. We have called them ma...

Our parcel from Izmir to Istanbul, which we gave to UPS cargo on 25/07/2023, should have arrived the next day, but it was delivered on 28/07/2023 in the afternoon. The 10 kg of butter and other food products in the cargo were delivered in a completely spoiled state. When we called and asked UPS carg...

Waiting for my UPS delivery, which was supposed to come on July 24, 2023, has been challenging. My package hasn't shown up as of today, July 27, 2023. I've called customer service more than once, but all they say is that they've put in a request for faster delivery and that someone from the right te...

I gotta vent about this shipping mess! Seriously, what kind of quality are we supposed to expect from this courier service? It's been an absolute rollercoaster - they put the package in the truck, then they take it out, and then back in again – 200 freaking times! I mean, come on! You know what tick...

I am reaching out to share my frustrating experience with UPS regarding the delivery of a package from Camper, which contains a pair of shoes I purchased. The package was handed over to UPS on July 19, 2023, with the expectation that it would be promptly delivered to my address in Başakşehir. Howeve...

After filing a complaint with customer service about the courier's error, I was contacted by the nearby location. They did not apologize or make any attempt to make amends for their error; instead, they responded to my complaint in an impolite manner, raised their voices, and chastised me for making...

Hello, I purchased a bookshelf from the 'Analytic Furniture' company through Trendyol on July 17, 2023. Despite the delivery status showing as completed on July 19, 2023, my product did not arrive. After checking the tracking information, I found that the package was at the UPS Turkey branch in my c...

A UPS Turkey courier at the Fatih Branch gave me a very unsettling experience not too long ago. During the course of our interaction, the courier acted in an impolite manner. The response that they gave me when I asked them why they didn't come upstairs to deliver the package but instead asked me to...

I am very unhappy with Trendyol's service. I purchased an item with tracking number 1Z885W8Y6800370040 on July 5, 2023. It was given to UPS for delivery on July 6, 2023, by the sender. An attempted delivery was made to my address on July 11, 2023 (Monday), but I was not home, so the package was retu...

Regarding my purchase from Teknosa on July 7, 2023, with order number 2279210519, I'm writing to say that I'm very unhappy and upset. The delivery date is still not clear, and as of July 14, 2023, I have not yet received the product.  Even though UPS is the carrier, our local courier companies are m...

On June 14th, I placed an order for a personalized jersey for my partner's birthday. The jersey arrived on June 22nd, but I noticed that the number "2" on the right side of the number "22" was raised. During the Eid holiday, when we went to our hometown, we didn't even remove the tags from the jerse...

I am extremely dissatisfied with the service I received from UPS during a recent international shipment. To my dismay, the package I sent was delivered to my customer in a completely broken state. My customer promptly filed a report, and I initiated a complaint with UPS, hoping for a quick resolutio...

I've seriously never been so disappointed in my life. I opened a ticket for an undelivered item, but they closed it right away, saying that it had already been delivered. I've been eagerly waiting for my package pickup for the past two days now. it's like trying to reach them via phone is a total m...

Training materials were sent to our company from abroad with UPS Turkey and the products were stuck at the customs. On May 25, 2023, UPS Turkey sent us an e-mail and informed us that we need to prepare some documents and give a power of attorney from a notary public. He stated that all the prepared ...

Our shipment number 1ZA492A75400205832 appears to have been sent by selecting UPS Express Plus. We make all our shipments as an express saver. For this reason, it seems that 1 phone case, which is 20 grams and has a cost of 15 dollars, was sent for 280 dollars. If you look at the invoice details, yo...

UPS really dropped the ball on this one. My package is lost and they just don't seem to care at all. why would they? Was it them who lost it all???  I gotta call UPS every day to see if there's any updates on my package. It's like they're saying I lost the package, which is pretty messed up. They do...

On 16.05.2023, Marka Park Mağazacılık ve Pazarlama a.s., my cargo package was delivered to UPS cargo on 17.05.2023. Since then, my parcel has still not been delivered. It seems that the courier is out for delivery, then the cargo does not come, it was like this for 2 days. It was said to be waiting ...

I bought something from US Polo, hoping everything would go smoothly and I'd get it on time. But man, the whole thing has been a total nightmare.  US Polo said your order was gonna show up on May 18th, 2023. But, unfortunately, my order is still stuck at the local branch waiting to be delivered. The...

My cargo with tracking number 1ZEX03640404515702 from abroad arrived in Turkey on Thursday, May 11th. I made the tax payment on Friday, May 12, and got a message from UPS that the customs clearance has been completed. The date is May 20th. My cargo is not being delivered. No delivery date is given b...