I had a carpet exported from Pakistan to Turkey with Ups. 9 months later and I still have not received it. There were some problems with customs clearance. I gave them power of attorney to act on my behalf as requested. They do not answer my emails and will not tell me what the problem is. I have no idea where my carpet currently is. They stone wall me.
The Turkish branch of UPS delivered my passport yesterday night. I promptly corrected my address in their system upon re...ceiving the SMS message. Still, I got a call from the courier today informing me that they had delivered the passport at the previous address. After I described the problem, they c
Our shipment with tracking number 1Z4552V70427097501 entered Turkey on September 12, 2023, and the customs clearance pro...cess was successfully finished on September 14, 2023. It was then handed over to UPS for distribution. However, despite 8 days having passed, there has been no progress, and we are
I returned a product through UPS Türkiye, but due to an initial issue with the return code, the process was delayed, and... I received no follow-up due to a firm agreement issue. After fixing the return code on the 19th, I requested my product be processed again. However, despite waiting and calling da
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fa...ct that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th
I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and i...t’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that
