Uğur is completely dissatisfied with the result
Inaccessible Customer Service and Unreliable Tracking Of UPS
June 06, 2023 3:07 pm
36
I've seriously never been so disappointed in my life. I opened a ticket for an undelivered item, but they closed it right away, saying that it had already been delivered. I've been eagerly waiting for my package pickup for the past two days now. it's like trying to reach them via phone is a total mission impossible! I tried calling the branch numbers listed on their website, but no one answered! totally unacceptable to deal with such incompetence and lack of communication from a shipping company! Tracking your package and contacting customer service is key to making sure your delivery experience is seamless and hassle-free! this company has totally missed the mark on meeting even the most basic of expectations. How can they even claim that an item has been collected when it's so obvious that it hasn't been? - the tracking system of this company is seriously flawed and their customer service is non-existent.
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