UPS really dropped the ball on this one. My package is lost and they just don't seem to care at all. why would they? Was it them who lost it all??? I gotta call UPS every day to see if there's any updates on my package. It's like they're saying I lost the package, which is pretty messed up. They don't care about making customers happy at all. They're just dumping their lost package problem on me without even bothering to call and keep me in the loop. So, I was talking to this customer service person named S*** was pretty unhelpful. To make matters worse, she ended the call pretty rudely by saying she was gonna transfer my case to a survey. Wow, I don't even know what to say. It's like I'm both the worker and the buyer, but my package has been missing for almost two weeks and I'm still waiting for it to show up.
Ups customer service is the worst, my parcel was lost more than 2 month ago, I called Ups customer servise several times, each time they promise to call back in 48 hours to give me and updates about final status of my parcel but they never do, when I call them again it's the same answer wich is no a...
I handed over my package to UPS two days ago, and since then, there has been no movement or tracking update whatsoever. The shipment is completely stagnant—not a single status change, no transit scan, no estimated delivery time. It’s as if the package has been forgotten. I’m extremely frustrated an...
Today, even though I was at home, the UPS courier called me once, but I missed the call. Instead of making the effort to actually come to my address, they decided not to deliver my package at all. When I tried calling the number back, no one answered. I then contacted UPS customer service, but all ...
Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation. Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to l...
UPS failed to deliver my package on Friday, claiming the address was incomplete. But my address was entered fully and correctly. What’s even more frustrating is that I was never contacted—no phone call, no message, nothing. Every other courier company calls when there’s a delivery issue, so I expect...
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