UPS was supposed to deliver a package to me on June 9, 2023, between 9:00 and 18:00, but it's still not here. They sent it through the Aztek service and said it might not have made it because the address was wrong. Even though we changed the address, it still hasn't been sent. We have called them many times, but no one answers, and they don't call us back. I need to know what happened to my package right away. If they lost it, they should give us money to make up for it. The situation is way more frustrating than it needs to be, and the lack of customer service is maddening. UPS needs to own up to its mistakes and give answers right away. I want this nightmare of a delivery experience to be fixed and made up for.
Waiting for my UPS delivery, which was supposed to come on July 24, 2023, has been challenging. My package hasn't shown up as of today, July 27, 2023. I've called customer service more than once, but all they say is that they've put in a request for faster delivery and that someone from the right te...
On December 10, 2024, UPS notified me that my package would be delivered to my address that day. I rearranged my entire schedule to stay home and wait, but the package never arrived. Despite calling customer service to emphasize the urgency, I was assured the delivery would be made by 6:30 PM. This ...
My package has been sitting in the same location for over a week with zero movement. Every time I call UPS, I receive a different explanation—and none of them help. Each call leads to a new support request, but absolutely no real solution. The shipment (tracking number: 1ZC337W86802577501) was supp...
On July 17, 2025, I sent a package via UPS to Manisa. According to the tracking system, it was supposed to be delivered by Monday. However, when I checked on Tuesday, I was shocked to see that it had been delivered to someone else in a completely different district—a person and address entirely unre...
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...
Comments