Our parcel from Izmir to Istanbul, which we gave to UPS cargo on 25/07/2023, should have arrived the next day, but it was delivered on 28/07/2023 in the afternoon. The 10 kg of butter and other food products in the cargo were delivered in a completely spoiled state. When we called and asked UPS cargo for three days, we were told that it was in the Istanbul Ümraniye branch and that it was not distributed. I suffered financial damage because the cargo was not delivered and kept waiting for three days. In addition, UPS cargo opened the box in which we packed my cargo and put it in another bag, and when my cargo arrived, it was delivered openly torn from the edges, and the person who delivered it saw this. I will initiate the necessary procedures for compensation for the financial damage we have suffered due to UPS cargo.
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
On 23.11.2023, I had a cargo that needed to be delivered from Istanbul to Antalya very urgently, so we wanted to use the UPS company's fast shipping service. We delivered our cargo to the Istanbul sisli branch and paid the specified service fee to the branch. Although it was promised that our cargo ...
I submitted a request to receive a package on 10/30/2023 via UPS Turkey. It was supposed to arrive on 10/31/2023 but it didn't show up. No message, call, or notice – they don't seem to care. On 11/01, they finally picked up the package, then nothing happened again. We shouldn't have to ask for the t...
On October 25, 2025, at 11:28 a.m., my package, which was supposed to be delivered by UPS Turkey, was not delivered even though I was at home and opened the door immediately after hearing the doorbell. The courier rang the bell once and left without waiting at all. The delivery was not completed. My...
Comments