I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've been stuck at home for two days, trying to receive my package, but now I've given up on that - all I want is a clear answer on whether it's coming or not. Today, September 5th, they claimed my package was out for delivery again, and this time, they said it would be delivered unless there was an "unavoidable circumstance" such as a vehicle breakdown or an accident. But, once again, they failed to deliver, citing the same "remote area" excuse. Their employees, from top management to the lowest level, appear to lack any sense of ethics or customer care. Instead of assisting, they abruptly end calls without providing any solutions. It's clear that no one in this organization values customer satisfaction. Personally, I'll avoid this company and any businesses associated with it in the future.
UPS Turkey is the worst shipping company I've ever worked with. My package was supposed to leave Antalya on the 6th of this month and go to either the Afyon or Kırşehir branch. But as of today, the 10th, it still hasn't made it to either place. I've called several times to try to find it, but no one...
I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and it’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
My experience with UPS has been utterly disappointing. I've been waiting for my package for five days. Every time I inquire, UPS only responds with an automated message informing me that nothing has changed or been done with my package. It's difficult to believe that such a reputable global brand co...
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