I am extremely dissatisfied with the service I received from UPS during a recent international shipment. To my dismay, the package I sent was delivered to my customer in a completely broken state. My customer promptly filed a report, and I initiated a complaint with UPS, hoping for a quick resolution. However, the entire process has been a never-ending nightmare. Despite assurances from UPS representatives that the issue would be resolved within 21 business days, today marks the 23rd day with no sign of progress. Each passing day adds to my frustration and disappointment. Moreover, my attempts to communicate with UPS through emails have gone unanswered, leaving me feeling ignored and unheard. I urge UPS to address my complaint promptly, provide a satisfactory resolution, and restore my faith in their services. As a customer, I deserve transparency, effective communication, and a swift resolution to this shipping nightmare.
I’m writing to express my frustration with UPS regarding an international shipment that left its origin on March 20, 2025. Today is May 15, 2025, and my package still hasn’t been delivered. Despite multiple calls to UPS customer service, I’ve received no helpful updates or clear explanations. The p...
I am dissatisfied with UPS delivery service. Not only was my package delivered late, but it also arrived in an absolutely unacceptable condition—damaged, dirty, and completely neglected. There was no prior notification about the delivery, and I was not informed about the package's condition before i...
I am extremely disappointed with UPS's handling of my shipment. My package was shipped on October 22, but even after a week, it hasn’t arrived. UPS didn’t provide any tracking information, so I had to call the shipping location five days in a row just to confirm that they actually received the packa...
It has now been 9 days since UPS picked up my package, yet it still hasn't been delivered. Each time I call, I'm told it will arrive "today," but the package never shows up. This level of negligence and inconsistency is completely unacceptable and unlike any experience I've had with other delivery s...
I’ve had an incredibly frustrating experience with UPS. I placed an order on May 13, and UPS claimed they broke the item and never delivered it. The sender kindly arranged a replacement shipment on May 16, which was supposed to arrive by May 20. Naturally, the second package also didn’t arrive. Whe...
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