UPS Hasn't Delivered My Cargo For A Week

UPS Hasn't Delivered My Cargo For A Week
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Süleyman
May 20, 2023 8:23 pm
29

My cargo with tracking number 1ZEX03640404515702 from abroad arrived in Turkey on Thursday, May 11th. I made the tax payment on Friday, May 12, and got a message from UPS that the customs clearance has been completed. The date is May 20th. My cargo is not being delivered. No delivery date is given by UPS. Every time I call customer service, it is said that the product is given out of customs, there is no problem, it is kept on hold because there is a busy customs. No explanation is given. I made 2 urgency notifications and it was said that we will return, but no response was made. I think my parcel is lost. If there is no improvement on Monday, I will hand the matter over to my Lawyer. He will do what is necessary. You have no right to distract people with lies. You charge higher shipping fees than other companies. Do your work as needed. STAY AWAY FROM UPS if you want no headaches. If companies work with UPS, they will lose a lot of customers. UPS is just harm

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