My UPS delivery was mistakenly left at a neighbor's house and hasn't been returned yet. What should I do?

On October 25, 2025, at 11:28 a.m., my package, which was supposed to be delivered by UPS Turkey, was not delivered even though I was at home and opened the door immediately after hearing the doorbell. The courier rang the bell once and left without waiting at all. The delivery was not completed. My...

My Apple iPhone 17 Pro Max shipment (invoice amount: ₺100,000), which was supposed to be delivered to my address in Ankara on October 13, has still not been delivered by UPS. My tracking number is 1ZA5X7006877335093. Due to the delay, I was unable to travel out of town and had to cancel the training...

My UPS shipment with tracking number 1ZA5X7006876769537, scheduled for delivery on September 26, has still not been delivered to the address Kahramandere, 836. Sk. No:5, 35310 Güzelbahçe/İzmir. I have contacted both UPS customer service and their Twitter support team multiple times. Each time, I wa...

On September 28, 2025, I purchased a study desk through Hepsiburada. On October 4, 2025, I received a call from a UPS Türkiye representative informing me that the item would not be delivered to my home address because my area was classified as a “remote region.” They suggested that I meet them at a ...

My shipment sent via UPS Turkey with tracking number 1ZE095E66820806296 has not been delivered for about a week. This package, which is supposed to arrive at the Üsküdar Kirazlıtepe address, has not been accompanied by any notification to me—no calls or messages have been received. In the evenings, ...

I paid ₺16,999 for a Samsung Galaxy S10 FE tablet order, which was shipped via UPS and is shown as delivered today. However, no delivery code was requested from me, nor was I called when the package arrived. Even though someone was at home to receive it, the system shows that my package was delivere...

On 05/09 at 22:50, UPS marked my shipment (tracking number: 1Z72330W6800709826) as delivered, yet I have not received the package. This delivery is extremely important to me, as it was sent by a consulate, and the contents are highly valuable. My delivery address is Büyükhasbahçe Mahallesi, Alanya....

On August 27, 2025, at 15:05, my Pandora order shipped with UPS Turkey was marked as delivered, but it was shown as signed for by a person named K… M…, someone I do not know. I never received my package. To make matters worse, there was no delivery code or secure verification process, which creates ...

Why did UPS deliver my shipment to the UK when my address is in Stalowa Wola, Poland. I have been waiting so long and my shipment is always showing in Edinburgh, Dundee, and Castle Donington, GB. This is UPS’s fault, not mine, because my address is correct, so can you deliver it to my address in Pol...

On August 15, my UPS shipment with tracking number 1Z892ER96804704922 was marked as delivered, but it was handed over to a person I do not know, listed as Y** K*****.** I never received my package, and no details about the contents or delivery were provided to me. This is highly concerning because t...

I had a shipment within Ankara sent via UPS, and on the morning of 08:30, I updated the delivery address directly through the system. The system confirmed the update and gave no warning about any restrictions or special procedures. Despite this, my package was still delivered to the old address inst...

On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...

I ordered a pair of Skechers shoes from the SuperStep Tarsus store on Monday because my size was not available in stock. The store processed the order for me, and shortly after, I received a text message confirming that the item had been shipped. However, I never received any notification from UPS T...

On August 4, 2025, my passport was supposed to be delivered by UPS to Etimesgut, Ankara, but the delivery failed because they entered both my phone number and delivery address incorrectly. I had already paid for the shipment in advance. I emailed UPS support and also called customer service to corre...

UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...

On July 17, 2025, I sent a package via UPS to Manisa. According to the tracking system, it was supposed to be delivered by Monday. However, when I checked on Tuesday, I was shocked to see that it had been delivered to someone else in a completely different district—a person and address entirely unre...

UPS called to confirm if I was home, and I clearly said yes. I waited the entire day expecting the delivery, but the package never arrived. When I called them back to ask what happened, they claimed, “We tried to reach you but couldn’t.” That’s simply false—there was no missed call on my phone. Eve...

I ordered two sofa cleaning machines, and the shipment was handled by UPS. But instead of delivering the package to me, they marked it as “delivered” and claimed it was handed to someone—using a completely made-up name. There wasn’t even a real signature or proper recipient listed. Despite multiple...

I am very frustrated with UPS Türkiye's dishonest delivery practices. I was expecting a package and made sure someone was home all day—five people were present in the house, and we even kept an eye on the door specifically so we wouldn’t miss the delivery. Despite this, UPS falsely claimed that they...

I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...

I’ve had an incredibly frustrating experience with UPS. I placed an order on May 13, and UPS claimed they broke the item and never delivered it. The sender kindly arranged a replacement shipment on May 16, which was supposed to arrive by May 20. Naturally, the second package also didn’t arrive. Whe...

I’m extremely dissatisfied with UPS. On three separate occasions, my packages were marked as “delivered” before ever going out for delivery. Each time, I was told to pick them up from the branch myself—even though I paid for home delivery. What kind of service is this? UPS doesn’t even attempt to b...

I am extremely disappointed with both Apple and UPS. It has been a full week, and I still haven’t received my delivery. UPS claims that they couldn’t deliver because the “recipient’s business was closed.” That’s completely false—the delivery address is my home, not a business, and we are home all th...

I placed an order through Apple.com, but the package was never delivered to my home. When I reached out to Apple support, they said they can’t intervene in shipping issues—which is absurd, considering they chose the courier. I pleaded with several representatives to at least notify UPS about the iss...