Ups keeps delivering at midnight, how can I make sure they deliver at a reasonable hour?
9 Display
Xolvie Resolution Specialist September 25, 2023 9:41 am
Your packages are typically delivered in a systematic order, following a specific route planned for the day. While the start and end points of this route may vary from day to day, the driver usually adheres to this order, deviating by no more than 80%. It's likely that your delivery area falls towards the end of the driver's route. There could be several reasons for this, such as it being on the way back to the UPS facility, the need for signatures at certain stops, allowing people returning from work to be at home for their deliveries, or various other logistical considerations. Regardless of the reason, you can still take steps to ensure UPS delivers your package at a more convenient time: If UPS continues to deliver your packages at midnight and you want to ensure they arrive at a more reasonable hour, follow these steps:
Utilize UPS MyChoice: You can use MyChoice to redirect packages to a different address, hold packages for pickup at a UPS location, schedule a delivery for a specific time, and receive delivery notifications. Contact UPS Customer Service at: You can contact UPS customer service at 1-800-742-5877 and request that your packages be delivered during more convenient hours for you. If you do not have access to UPS MyChoice, you can leave a note for the UPS driver. Put the note on your front door or mailbox and include the hours you are available for delivery. Directly Communicate with Your Driver: If you see your UPS driver in your area on a regular basis, you can try speaking to them directly. Join the conversation on Xolvie to discuss common issues and offer your perspective on shared challenges.
Vote
Related Complaints
I Still Haven’t Received My Stradivarius Order After 19 Days Due to UPS Delivery Failure
Şeyma
July 23, 11:14 am
-I placed an order from Stradivarius on July 4, and today is July 23—yet I still haven’t received my package. Neither Stradivarius nor UPS Turkey is taking responsibility for the delay. When I contacted UPS to get an update, I was shocked by their response. They claimed they attempted delivery at 10:...
UPS Delayed My Package and Delivered It in Terrible Condition
Elif
March 19, 10:16 am
-I am dissatisfied with UPS delivery service. Not only was my package delivered late, but it also arrived in an absolutely unacceptable condition—damaged, dirty, and completely neglected. There was no prior notification about the delivery, and I was not informed about the package's condition before i...
UPS Failed to Deliver My Passport Despite Full-Day Waiting
Gamze
March 18, 6:16 pm
-I had an important UPS Turkey delivery scheduled for today, and since they provided a delivery window from 9 AM to 6 PM, I took a day off work and wai...
UPS Fails to Deliver Despite “Out for Delivery” Notification
Uğur
October 30, 2024 6:58 pm
-I received a notification from UPS stating that my package was "out for delivery," so I waited at home the entire day. However, the delivery never arrived. Later in the evening, the status changed to "delivery rescheduled," without any explanation or a single call to inform me. It’s incredibly frust...
UPS Driver Canceled My Delivery Without Attempting to Deliver
Nurettin
September 26, 2024 3:24 pm
-I placed an order for clothing from an online store, and the shipment was assigned to UPS Türkiye. The package was out for delivery today, but the courier didn’t even bother coming to my address. Instead, they called me, and since I couldn’t answer, they canceled the delivery. This is incredibly fru...
UPS Returns Package Without Attempting Delivery – Expecting Proper Service
Erkim
August 13, 2024 2:33 pm
-UPS Turkey is returning packages without making a visit to the address. They're saying they called, but I didn't pick up. I don't have to answer calls from unknown numbers, but it's your responsibility to come to the address and knock on the door. I've voiced my concerns on Instagram and received th...
Four Days Waiting for UPS Delivery
Azr
January 12, 2024 12:18 pm
-I've never encountered a courier company that performs worse. I need to send my Asus device for service in Istanbul, and a reservation was made. I've been waiting at home since January 8th. Today is January 12th. I call every day, and each day they spin a different lie. I've been stuck at home for f...
My Disturbing Encounter with UPS Turkey's Rude Courier
Ahmet
July 17, 2023 4:32 pm
-A UPS Turkey courier at the Fatih Branch gave me a very unsettling experience not too long ago. During the course of our interaction, the courier acted in an impolite manner. The response that they gave me when I asked them why they didn't come upstairs to deliver the package but instead asked me to...
UPS