UPS Courier Failed to Arrive at My Pickup Time
I scheduled a courier pickup from UPS Kargo for today at my address in Kayseri. Although I made an appointment for 2:00 PM, I was ready and waiting at my workplace, but by 3:30 PM, no courier had arrived and I had not received any phone call. My workplace was open, and I had specifically made sure to be available during the scheduled time window, yet the courier service was not provided.
I have a service request with the reference number Y1263B. Because the courier did not arrive on time, my work schedule was disrupted and I was unable to send my package. I request that the reason the scheduled courier service was not provided be investigated, that I be informed of the outcome, and that appointment times be honored in the future.
Progress
I would like to share the problem I am experiencing regarding the non-collection of my return package by USB Cargo Melikgazi branch. I have been waiting for a courier for two days for my return package belonging to Craft Lvbel. They said it would arrive yesterday, but it didn't. Today they said it would come again, yet again no one showed up.
When I call by phone, they always say they will come, but no courier arrives and they no longer answer my calls. I am losing time and my return process is being delayed.
I want my package to be picked up from my address urgently and for the hardship I am experiencing to be resolved as soon as possible.
