Zachary

Member since May 2026

Complaints

UPS Changed Confirmed Delivery Date and Customer Service Was Rude

May 15 5:27 AM68

I am writing to report my dissatisfaction with the handling of my UPS delivery and the way I was treated by customer ser...vice. My shipment with tracking number 1Z3W5W154235265587 is scheduled for delivery in Gig Harbor, WA, and it requires a signature upon delivery. Initially, I had a specific, confi...

Supported Complaints

UPS Lied About Delivery Attempt While I Waited 6 Hours at Home

Ufuk

UPS

May 6, 2025 6:55 PM134

I waited at my address for six full hours for a UPS delivery that never arrived, only to receive an SMS falsely claiming... I wasn’t at home. This is completely untrue—I was there the entire time specifically to receive the package. Despite this, UPS closed the issue without offering any explanation or...