UPS Package Not Delivered Despite Customer Being Home

I purchased a product through Trendyol, and it was handed over to UPS Türkiye approximately one week ago. I have been waiting for the package for an entire week. For my shipment with tracking number 1Z5EA4706801256951, the tracking system states that the package arrived at my address yesterday but that the driver left because no one could be found. However, I was at home at the stated time. If the doorbell had been rung, I would have heard it and opened the door.

When I contacted customer service, they also told me that the driver could not locate my address. I was not contacted by phone, and no one rang my doorbell, yet the shipment was recorded as though a delivery attempt had been made. I do not believe this kind of approach or inaccurate record-keeping is appropriate for a global company like UPS.

I request that my shipment be genuinely brought to my address and delivered as soon as possible, and that the tracking records be corrected to accurately reflect what actually happened.