I have an upcoming flight with Turkish Airlines and plan to take cabin baggage with me. What are the measurement specifics of cabin baggage?

At Dalaman Airport, the Turkish Airlines ticketing staff seem to create problems out of boredom or idleness. I requested twice to update my new surname on my Turkish Airlines account, but it was not updated. I purchased a ticket through my account, and my old surname appeared on the ticket. At Dalam...

On 09.04.2024, I purchased a plane ticket for the Istanbul-Adana route, ticket number: 2352218271047. I reviewed the pet transportation rules and information about the carrying case. To avoid any issues, I bought a new soft carrier. The website stated that applications for pets could be made up to 2...

Hello, At Istanbul Airport, during the security check, I handed over my deodorant, hair spray, and perfume from my bag to the staff. The staff mentioned that if I checked in my luggage, I could take these items back into my bag. Due to urgency, I said they could dispose of them. When I arrived at ...

On February 26, 2024, I had a connecting flight from Antalya to Ankara and then to Kahramanmaraş. I bought a ticket for my cat a few days in advance, and the customer service representative on the phone confirmed that the carrier was suitable and the dimensions were acceptable. However, during the c...

Hello, on my flight from Prague to Istanbul with PNR: R7R37K, the boarding staff at Prague airport informed me that my cabin-sized luggage would not be allowed on the plane and would be sent to the cargo hold. Despite my insistence that my luggage was cabin-sized, they displayed indifferent attitude...

During my trip from Istanbul to Baku on 23/11/2023 and back to Istanbul on 28/11/2023, my hand luggage, which was accepted on the outbound flight, was rejected by the counter staff at Baku Haydar Aliyev Airport on the return flight, citing size issues and demanding an extra fee. The check-in process...

Hello Dear Friends, I'm writing from gate G10B for the flight TK2340 scheduled for 22:00 on 31.01.2024. The THY flight is delayed by 1 hour and 10 minutes. The staff at the boarding gate (I have videos) say that there is a dangerous situation being checked. The atmosphere is tense. My friends are ...

I encountered a shocking surprise upon reaching the Istanbul Airport a month after purchasing my Mia flight from the THY website. The surname on the ticket showed "Yıl" instead of "Yıldırım." Despite the correct ID number for Turkish citizens being entered during the ticket purchase, the staff insis...

I have been flying with Turkish Airlines for years. Due to my profession, I take at least 2-3 domestic flights a month. However, recently I have been experiencing several issues with the staff at Turkish Airlines. Particularly on international flights, I have faced significant problems. There is als...

On 12.12.2023, I purchased a ticket from Turkish Airlines to travel from Istanbul to Toronto. My spouse, our cat, and I are traveling. The ticket includes a flight from Istanbul to Rome with Turkish Airlines and then from Rome to Toronto with Air Canada. However, I was informed that we have to colle...

On November 19, 2023, at 02:40 AM, I booked my seat with reservation code VJ3HBC for the Cologne Sabiha Gokcen Istanbul flight. At the check-in counter, a gray-haired, bearded male staff member, who refused to give his name, behaved extremely rudely and showed unpleasant attitudes towards my friend ...

AnadoluJet, a Turkish Airlines subsidiary, is a disappointment. My boyfriend made a minor spelling mistake in his surname while purchasing an international flight ticket. When he contacted the THY call center to rectify this, they initially mentioned they could make the change if he uploaded his ID ...

While waiting in line at the gate to board the plane, a staff member insisted on taking my cabin luggage to send it to the cargo hold. Despite my reluctance, I was convinced by the reasoning that it was mandatory and everyone's luggage would be taken. I specifically traveled with minimal items to av...

My flight TK1954 was canceled due to overbooking. The compensation that should have been refunded to me has still not been processed. At the Istanbul Airport ticket sales desk number 2, I was repeatedly given different dates on which the payment would be transferred to my IBAN. However, no transacti...

I had a flight ticket with THY from Istanbul to Izmir. I experienced delays on both ends. My 22:10 flight was gradually delayed to 00:40. Since transportation stops in the middle of the night, I had to spend an additional flight fare on a taxi. On the return trip, there was another delay. When I ask...

On August 11, 2023, at 16:05, I arrived at Ferit Melen Airport with my 16-year-old son for the THY Van/Istanbul flight. We got in line for check-in and baggage drop-off. The staff member handling our process rudely and inappropriately communicated that our hand luggage exceeded the weight limit, des...

Turkish Airlines did not allow my cat, which was in a box, to be in the cabin even though I had already bought a ticket for it. They said the carrier must be a soft bag, not a hard case. However, they did not inform me of this requirement when I purchased the ticket for my cat. I found out about thi...

Turkish Airlines, which proudly carries my country's flag internationally, should provide better service to its customers. The staff you choose should be more carefully selected, and your rules should be consistent across different airports. On my flight from Istanbul Airport to Elazig on 12/08/2...

I was entitled to carry a cabin-sized baggage for my international trip. After reviewing the dimensions listed on the THY website, I checked products with dimensions of 23x40x55 cm. I called customer service to confirm that the suitcase I wanted to buy had dimensions of 25x35x57 cm. The representati...

I purchased a THY ticket through the Etstur agency and called the customer representative to travel with my pet in the cabin. They told me that I couldn't make a reservation without knowing the dimensions of the pet carrier, so no action was taken. Two days before the flight, they called and said I ...

On August 5th at 14:00, I had a flight from Istanbul to Izmir. I arrived an hour before the flight and while checking in and handling my baggage, I had a painting with me. The staff member named Mr. Y** told me that I couldn't bring the painting on board. I suggested putting it in the baggage. My...

Have a nice day I flew to Istanbul Paris business, it was very nice and I bought the return ticket. yesterday (23,04,2023) I bought a THY ticket from Paris, I guess I paid about 12 thousand. the plane was no different from Pegasus, in a journey that took about 3 hours and 15 minutes, there was neith...