I have been flying with Turkish Airlines for years. Due to my profession, I take at least 2-3 domestic flights a month. However, recently I have been experiencing several issues with the staff at Turkish Airlines. Particularly on international flights, I have faced significant problems. There is also serious congestion and disorganization at Istanbul Airport. I find it difficult to get information, and I have concerns about the staff's level of training. Despite always arriving at the airport early, I waste a lot of time trying to change my ticket to reunite with my family sooner.
I am repeatedly redirected to find the ticket change point and experience long waits during this process. This situation indicates a lack of management and training, wasting people's time. I wish I could receive service from a more organized and knowledgeable staff network without facing these issues.
Turkish Airlines transferred my luggage to the wrong plane. I am writing about the issues I faced to set an example and to prevent others from experiencing the same problems. Maybe this will ease my frustration a bit. The disorganization of Turkish Airlines persisted from Istanbul to Izmir. The gate...
A major company like Turkish Airlines is causing inconvenience to its customers due to staff errors. I made changes to my canceled flight, and the staff informed me that it was canceled again, so I changed it once more. My friend and I were supposed to travel on the same flight round trip. When it w...
Our problems with Turkish Airlines seem never-ending. On June 27, we had a Madrid-Istanbul flight with a connection to Istanbul-Denizli. As usual, the plane landed later than scheduled. We rushed from international to domestic terminals, luggage in hand and drenched in sweat, only to find they had c...
Turkish Airlines did not allow me to board the plane and is not providing a refund. On my Belgrade-Istanbul-Panama-Santiago flight, I boarded the plane in Belgrade without any issues. In Istanbul, I completed the check-in process without any problems, and at no point was I informed that I would not ...
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