Tracelo charged my account twice without my permission, how can I get a refund?

A total of two incorrect charges of €39.95 were taken from our Visa account by Tracelo for tracking my mobile phone. After that, an additional 16 incorrect charges of €0.62 and €0.63 were also applied. I kindly request a refund of the unfairly deducted amount of €49.95 to my Visa account. If not, I ...

On November 1, 2025, I purchased a location tracking service through Tracelo. However, I noticed that my account was charged twice for the same transaction — two payments of approximately $1 each. I only performed the transaction once and did not receive any error message, nor did I attempt to repe...

On September 29, 2025, at 03:58 AM, an unauthorized charge of ₺949 was made to my Ziraat Bank card (last four digits: 9999) through the website Tracelohelp.com. This transaction occurred without my knowledge or consent, and I strongly suspect that my card information was compromised by a third party...

On December 9, 2025, I used the Tracelo Help service through Tracelo’s official website to try to locate my lost phone. The site stated that the service fee would be ₺50, which I agreed to. However, without entering any card details or providing confirmation, Tracelo wrongfully charged ₺950 directl...

On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...

Hello, I do not recall subscribing to Tracelo, yet I have already been charged several times, which I do not understand, especially since there is no record of it in my email account. I would like to be refunded for the two times that the amount of €6 was withdrawn from me. Thank you for your unders...

Tracelo took money from my bank account, and I don’t know why. Please refund it immediately, as this is fraud. I am going to open a case of fraud against you. Twice you have tried to take money. Please cancel any subscription associated with this transaction.

Hello, it’s not acceptable that Tracelo is charging me again, especially since the first time it was free. I even used it and canceled it right away, yet you still withdrew money from my account. Now you’re doing it again, and I do not agree with this. I immediately unsubscribed and would like you t...

I’ve just discovered two unauthorized withdrawals from my account by a company called Tracelo—₺3,000 previously and now another ₺950. I did not approve or initiate these transactions. They happened completely without my knowledge or consent. I have no idea how Tracelo got access to my payment infor...

Early this week I opened my banking app and was shocked to see a ₺1,000 debit from a company called Tracelo—a service I have never joined, subscribed to, or even visited. I gave no authorization, entered no card information, and received zero confirmation e-mails or texts. In short, Tracelo reached ...

After I lost my phone, I desperately searched online for solutions to locate it. During this stressful time, I logged into a site that appeared to help with tracking phones. Later, I discovered that Tracelo had withdrawn ₺49 from my account not once, but twice—on May 8 and May 18, 2025. I never aut...

Tracelo, I kindly ask you to refund my money. I didn’t sign up for the R585 charge, and I’m confused about why this amount was taken from my account. Yesterday, a payment was made for funding my phone, but I’m not sure why it was so high. Today, I didn’t even log in or make any request to fund my ph...

I want Tracelo to refund the money that was taken from my account—$39.95 and $19.95 are two transactions that I did not authorize. That is why I demand that Tracelo return the money, as it was intended for something else and I neither authorized nor signed for that transaction. Please cancel any con...

I'm complaining about Tracelo taking my money without my consent. I want to cancel it because I can no longer keep money in my account due to Tracelo. I don’t even know how it became a monthly charge. Can you please help me cancel it now? I don’t want it—I don’t even have the app or any information ...

Tracelo.com has been charging my account ₺949 every month without my knowledge or consent. This has happened three times, even though I have never used their services or even seen their app. I have received no product, no service, and no explanation, yet they continue deducting money from my accoun...

For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I rarely use, I only noticed when a payment delay occurred. I have never authorized these transactions, and I consider this an unauthorized withdrawal from my account. I have already...

I have noticed that Tracelo has been deducting money from my account every month, even though I never authorized recurring payments. How is this even possible? Am I working just to fund your app? It feels like once you get access to someone’s account, you keep taking money indefinitely! I demand th...

Tracelo continues to charge my credit card without my approval after I initially purchased their service. I signed up for their phone tracking program for ₺21, hoping to locate my lost phone. However, I quickly realized that the service was completely useless and did not work as advertised. I never...

While my 4-year-old grandson was watching cartoons on my phone, Tracelo.com withdrew money from my account twice—without my consent and without entering any card details. I never subscribed to any service or made a payment, yet they took money without authorization. I received no service in return,...