Tracelo charged my account twice without my permission, how can I get a refund?

If you want to dispute the charges from Tracelo, you should contact their customer service right away at [email protected].

You should explain the illegal transactions and ask for a refund right away.

If Tracelo's answer is slow or not satisfactory, you should call your bank or credit card company to dispute the charges and stop any more fraudulent transactions.

They can help you get the charges reversed and your account safe.

You might also want to share your experience on the consumer complaint site Xolvie, where other people have also reported problems with Tracelo.

This could make more people aware of the problem and possibly speed up the settlement process.