Tracelo billed me for a premium plan I never used, how can I get a full refund?

You might use the contact page or email to email Tracelo support and say the date, the amount, and that you never used or approved the premium plan. You can also make it clear that you want a full refund.

Tracelo's terms say that you can't get your money back if you used the service during the trial time.

If they don't answer or refuse, call your bank or credit card company right away, file a claim or chargeback, and say "unauthorized transaction." Ask them to take back the charge.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.