"Thank you"
Today, I created a service request for my Tesla Model Y through the Tesla a...pplication. However, the experience I encountered during the process was ex
I purchased a Tesla Wall Connector in June 2024 and used it without any issues for approximately one year. However, the ...device later started randomly stopping the charging process. Since 09/27/2025, I have been forced to constantly reset the device and perform the setup process again just to make it
"Even though we had some communication issues, we ultimately resolved the problem with mutual goodwill. Initially, I was told I would have to wait 25 days for the part. Then it was moved up by a week. Then, five days after the issue, a mobile service came, replaced the part, and solved the problem. I think that for anyone who encounters my situation, waiting for a part is a thing, and Tesla Turkey keeping stock increases satisfaction. Overall, they are positive and solution‑oriented. I especially thank the person who came with the mobile service and the roadside assistance person who helped when I first called."
Yesterday, a front hood sensor malfunction occurred in my Tesla Model Y Jun...iper. At first, it was only giving a warning, so I contacted Tesla service
For the past 7–8 months, since purchasing my vehicle, I have been paying a monthly subscription fee of $11 for my Tesla ...subscription through Iyzico. However, despite being subscribed, I noticed from my statement that on March 24, 2026, in addition to the $11 subscription fee, two separate charges of
On March 21, 2026, at around 2:06 PM, I charged my vehicle at the Tesla Supercharger station located at Sivrihisar Başke...nt Mola Park. Although only $29 should have been charged to my credit card for this session, my statement shows that the same amount was charged three times, meaning the $29 fee wa
We are unable to access any technical data related to our Tesla Model Y vehicle. Despite requesting detailed technical i...nformation about the car, these data have not been shared with us, and we have not received a clear explanation on the matter. For the past 5 days, we have been trying to contact
There is a gap of about 0.12–0.16 inches (3–4 mm) in the center section of my Tesla Model Y Juniper, between the sliding... storage compartment and the phone charging area. This gap is entirely due to the vehicle’s design. My vehicle identification card fell through this opening, and because the slidin
About 6 months ago, I noticed that the left rear door of my Tesla Model Y does not close properly. The vehicle is still ...under warranty, has never been in an accident, and does not even have a single scratch. Despite being kept in a garage and not used very frequently, there is a clear alignment issu
After my accident on January 1, I delivered my Tesla Model Y to Ankara Tur Oto service. Being told that one of the requi...red parts for the repair will arrive in approximately 124 days is absolutely unacceptable. It has been about 70 days since the accident, and I have been without my car for this ent
I am writing to report a critical manufacturing defect and a subsequent service failure regarding my 2025 Tesla Model Y ...Juniper (VIN: XP7YGCFS9SB675017). Despite being a brand-new refresh model with only 15,000 km, the vehicle has a serious water ingress problem in the liftgate assembly. I first not
On February 19, 2026, I noticed that six separate charges, each in the amount of $1,900, were made to my card under Tesl...a’s name without my knowledge or consent, totaling a very large amount. Despite not purchasing any product or service from Tesla, these transactions appeared on my card statement.
The cameras on my Tesla Model Y Juniper suddenly stopped working on February 13, 2026, and have not functioned at all si...nce then. Because the vehicle’s cameras are completely disabled, driving the car has become both very difficult and seriously unsafe. Considering that my vehicle is only two months
I own a 2025 Tesla Model Y Juniper Standard Range. The vehicle currently has 5,000 miles (8,000 km) on it and is equippe...d with factory-installed Hankook tires. At around 3,700 miles (6,000 km), I noticed peeling and wear on the sidewalls near the rims. This situation is concerning from a safety stan
The front LED light bar (lighting unit) on my Tesla Model Y Juniper is not working. The vehicle was delivered on July 22..., and a PPF (paint protection film) was applied on July 23 (pre-cut, no parts were removed). From the very first wash before the PPF application, there was moisture inside the LED
Since the delivery of my Tesla Model Y on July 25, 2025, there has been a chronic metallic knocking noise at low speeds ...and on rough roads. My service process, which has been ongoing for 6 months, has turned into a chain of frustration due to unprofessional delay tactics. Contradictions and Neglige
Today, when I added my VakıfBank debit card as a payment method to the Tesla mobile app on my Android phone, a charge of... $1 was made to my card even though I did not make any purchase or transaction. The charge appeared on my statement as an Iyzico/Tesla.com transaction, which caused concern. Altho
After driving my Tesla Model Y Juniper on intercity roads under winter conditions in January 2026, I noticed wear and da...mage on the rocker panels and fender plastics caused by road debris kicked up by the tires. Although the vehicle did not hit anything and there was no physical contact, such notice
A crack has suddenly formed on the windshield of my Tesla Model Y without any impact or external force. I noticed the cr...ack yesterday, and prior to that, there were absolutely no signs of stone chips, impact marks, or any other damage on the glass. I reported the issue to Tesla through the mobile a
On January 30, 2026, while traveling between cities with my family in my Tesla Model Y, the underbody protection panel b...roke on the road. Since I still had a long journey ahead and my spouse and child were in the car, I only requested a quick physical inspection to determine whether it was safe to c
On November 17, 2025, I created a service request for my Tesla Model Y Juniper due to a malfunction related to the wirin...g of the vanity mirror light. One week before my scheduled service date, my appointment was postponed by five weeks, and I was told this was due to extended part supply times. Even
Today at around 2:44 PM, while I was plugging in my Tesla Model Y Performance at the charging station located at Dijital...park Teknokent, Kirazlıdere Neighborhood, Eski Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing Complex), 34788 Çe
At approximately 2:44 PM today, while I was plugging in my Tesla Model Y Performance to charge at the charging station l...ocated at Dijitalpark Teknokent, Kirazlıdere Neighborhood, Old Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing co
On September 3, 2025, while my Tesla Model Y was parked within İSPARK boundaries, it was struck by another vehicle. Acco...rding to the accident report, the other party was found 100% at fault. Since my vehicle did not have comprehensive insurance, I took it to Auto King Kartal in Istanbul, which is an
On 17 November 2025, I had an accident with my Tesla Model Y on the Konya ring road while travelling from Konya to Ankar...a. Since that date, my vehicle has been waiting for repair at Tur Oto, the Tesla-contracted authorised service in Ankara. I do not have any complaint about the service; the main pr
