Since the delivery of my Tesla Model Y on July 25, 2025, there has been a chronic metallic knocking noise at low speeds ...and on rough roads. My service process, which has been ongoing for 6 months, has turned into a chain of frustration due to unprofessional delay tactics. Contradictions and Neglige
Today, when I added my VakıfBank debit card as a payment method to the Tesla mobile app on my Android phone, a charge of... $1 was made to my card even though I did not make any purchase or transaction. The charge appeared on my statement as an Iyzico/Tesla.com transaction, which caused concern. Altho
A crack has suddenly formed on the windshield of my Tesla Model Y without any impact or external force. I noticed the cr...ack yesterday, and prior to that, there were absolutely no signs of stone chips, impact marks, or any other damage on the glass. I reported the issue to Tesla through the mobile a
On January 30, 2026, while traveling between cities with my family in my Tesla Model Y, the underbody protection panel b...roke on the road. Since I still had a long journey ahead and my spouse and child were in the car, I only requested a quick physical inspection to determine whether it was safe to c
On November 17, 2025, I created a service request for my Tesla Model Y Juniper due to a malfunction related to the wirin...g of the vanity mirror light. One week before my scheduled service date, my appointment was postponed by five weeks, and I was told this was due to extended part supply times. Even
Today at around 2:44 PM, while I was plugging in my Tesla Model Y Performance at the charging station located at Dijital...park Teknokent, Kirazlıdere Neighborhood, Eski Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing Complex), 34788 Çe
At approximately 2:44 PM today, while I was plugging in my Tesla Model Y Performance to charge at the charging station l...ocated at Dijitalpark Teknokent, Kirazlıdere Neighborhood, Old Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing co
On September 3, 2025, while my Tesla Model Y was parked within İSPARK boundaries, it was struck by another vehicle. Acco...rding to the accident report, the other party was found 100% at fault. Since my vehicle did not have comprehensive insurance, I took it to Auto King Kartal in Istanbul, which is an
On 17 November 2025, I had an accident with my Tesla Model Y on the Konya ring road while travelling from Konya to Ankar...a. Since that date, my vehicle has been waiting for repair at Tur Oto, the Tesla-contracted authorised service in Ankara. I do not have any complaint about the service; the main pr
On November 17, 2025, while traveling from Konya to Ankara, I was involved in an accident with my Tesla Model Y on the K...onya ring road. Since that day, my vehicle has been waiting for repairs at Tur Oto, Tesla’s authorized service center in Ankara. Despite the time that has passed, both Tesla and th
Even though the front hood of my Tesla Model Y is fully closed, the screen ...constantly shows it as open. This issue started on Saturday morning around
On January 8, 2026, at around 2:10 PM, while using the automatic parking feature on my Tesla Model Y Juniper, the vehicl...e failed to detect a pole behind it and crashed into it. Experiencing an accident while using a feature that is specifically designed to park the vehicle autonomously has caused me
My Tesla Model Y malfunctioned on December 15. While driving, there is a loud noise coming from the wheel area, the vehi...cle pulls and swerves from side to side, and multiple warning messages suddenly appear on the screen. Because of this, I no longer feel safe driving the vehicle and believe it pose
I was involved in an accident with my Tesla Model Y Juniper last month, and as a result, the left front seat belt and th...e pedestrian protection charge need to be replaced. However, nearly a month has passed, and we still cannot obtain these parts through Tesla. The service center is trying to manag
I purchased a black Tesla Model Y RWD in August 2025, and the vehicle currently has 5,562 km on it. This evening, on 08....01.2025, I noticed a serious paint problem on the car. On both rear side doors and on the baggage section there are visible paint defects. At first, we thought it was dirt or mud,
In August 2025, we took delivery of a brand-new, black Tesla Model Y. The vehicle currently has only 5,562 kilometers on... it, and even though it has not yet been a year since purchase, we are now facing a serious paint issue. While washing the vehicle today, we noticed that the paint is peeling on t
I would like to bring to your attention the financial and emotional damages I have suffered during the purchase and deli...very process of my Tesla Model Y Rear-Wheel Drive in Turkey, due to misleading campaign information and operational mistakes by Tesla Türkiye. During the sales process, I was expli
Within the first 20 days after purchasing my Tesla Model Y, I experienced a dead pixel issue on the center console scree...n. At that time, the problem resolved on its own, so we assumed it was software-related and did not pursue it. However, over time, the dead pixel issue reappeared—especially on dar
I have been experiencing a serious issue with the navigation system in my 2025 Tesla Model Y for quite some time. Especi...ally within Istanbul, routes that should take about 30 minutes are being extended unnecessarily to 1 hour or even 1.5 hours due to incorrect routing. This problem has been ongoing
On December 27, 2025, during a trip to Istanbul with my Tesla Model Y, I used the built-in Tesla navigation system and n...oticed that it directed me to longer and alternative routes instead of the highway. At the same time, I checked the route on Google Maps and saw that Tesla’s navigation repeatedly
In my Tesla Model Y, which I took delivery of on October 25, I noticed that the air conditioning was not working at all ...when the vehicle had only 70 kilometers (about 43 miles) on it. Having such a fundamental feature fail in a brand-new vehicle is both a breach of trust and a serious usability issu
Tesla is refusing to refund the deposit for an undelivered vehicle. On November 24, 2024, I placed an order for a Tesla ...Model Y through Tesla’s official website after seeing that inventory was available. I paid a 140,000 TRY deposit for the order with the order number RN126337935. The delivery date
