I have been using a Grundig GPWM 102633 washing machine for about two years, and approximately one month ago, the door gasket (door bellow) was torn. I have never experienced such a problem with washing machines of other brands that I have used before. After the problem occurred, I contacted the ser...
On 19.11.2025, I purchased a Grundig CG 6861 small household appliance from Migros Sanal Market. Unfortunately, the product’s paint started to peel off and scratches appeared already on the second use, which has caused me to lose my trust in the product’s quality and durability. After noticing the p...
I purchased a Grundig 43-inch 4K television from Vatan store, and since the first year, I have been experiencing the same LED screen failure repeatedly. The issue first started while the TV was still under warranty, and up to now it has been repaired four times. Despite these repairs, the exact same...
I own a Grundig 65 GGU 9760 model television that I purchased from Media Markt in Kağıthane. Since early January 2025, the screen has developed visible stain-like marks, similar to water spots. This issue has now been ongoing for about nine months. During this period, I contacted authorized service...
On the Grundig 9634 dryer I bought about 5 months ago from Trabzon Aksu AVM for ₺25,000 (10 in-store installments), I’ve had the same issues since day one: the machine is extremely noisy and takes a very long time to dry, sometimes 7–8 hours and the clothes still aren’t fully dry. I’ve tried all pro...
Although an appointment was scheduled through Customer Service for the authorized installation of the Grundig TV I purchased on 01/08/2025 between 4:00 p.m. and 6:00 p.m., the service team did not show up. I stayed home all day waiting, yet no one contacted me. I was told that the Dikmen Service had...
I purchased a Grundig Portable 360 Bluetooth speaker. This speaker is advertised as having equalizer and tone control settings, and the ability to pair multiple speakers of the same type using the same app, all through the Grundig Audiohub app, which can be downloaded from the Google Play Store or A...
I purchased a Grundig GPDF 11853 I dishwasher from Teknosa Online via Pazarama. It was installed by the authorized service on Tuesday, July 1, 2025. Within the first three days of use, the machine left a terrible dishwasher smell on the dishes—it was so bad that we had to run it three times on an in...
My Grundig TV 32 GCH 6730B does not connect to the internet, and whenever I try, I get error code 6. I contacted customer service, but it's clear they are unable to resolve the issue—they simply advised me to turn the TV off and on or to unplug and plug it back in. I followed their instructions seve...
I purchased the Grundig TCM 7061 Bio Turkish Coffee Machine on April 10, 2025 via Trendyol. From day one, the machine fails to produce proper foam when brewing single cups. The coffee comes out with a burnt-like taste, no real foam, and poor overall quality. I initially submitted my complaint throug...
After the setup of my Grundig TV, I noticed that the HDMI ports on the back were dented. When the technician arrived, he told my spouse, "These are like this, but I’ll report it—they’ll get back to you." We have now created another service request. Even though the technician found no signs of user d...
I called the authorized service on 07.02.2025 because my Grundig GWM 91435 washing machine was leaking water from the bottom of the detergent drawer. The service team said there was a hole in the internal hose of the detergent compartment and, due to rust forming underneath, they would need to take ...
"They called me the moment I wrote the complaint. Then they personally contacted the service that gave a negative response and solved my problem. Today, I gave the product to the service for repair. I will comment again once it is resolved without issues. Thank you."
We bought a Grundig 65 GHU 7505B TV from Vatan Computer, and it was said that the free installation apparatus was included. However, when the Grundig service team arrived, they made numerous excuses to avoid mounting the TV on the wall. When we later requested the free apparatus for the device, whic...
The Grundig 65 GHQ 9500 model TV I purchased four days ago was delivered to me. The service team came and mounted it on the wall. We asked them to test the TV, but they said they never encountered any issues with this model and left without running a test. Later that evening, while watching TV, we n...
I own a Grundig Toronto TV and have been disappointed to find that some essential apps, like Disney+ and Tabii, are not available. Furthermore, there seems to be no software update to resolve this issue or add these apps. For a smart TV, this lack of app support is frustrating and limits its functio...
On January 22, 2024, I visited the Teknosa store at Forum İstanbul to purchase a toaster. While browsing, I approached a representative, who I later learned was a Grundig brand promoter named Ms. T****, to ask a question about a coffee machine. She responded that she was handling it. Later, when I h...
On December 30, 2024, I purchased the Grundig 55GHU7505B TV from the Altus Temizler store in Kütahya. However, I was dissatisfied with both the picture and sound quality and requested a return within one week, as allowed. The service team visited my home, performed an inspection, and asked for my IB...
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm...
The message in the image appears on my Grundig TV, which I purchased about 7 years ago. It says Netflix will no longer be supported as of November 11. How can you stop supporting an app on a product you sold with a Netflix logo on the remote? Are we supposed to throw away a perfectly good TV every s...
We purchased a 'Grundig 75" GHU 9000 4K UHD Smart TV' from the İzmir Bornova Teknosa Extra store for ₺40,029.00. I noticed there was light leakage on the screen. I explained that this TV was defective and that I wanted to return it. However, despite notifying the Grundig company, they have continuou...
My Grundig upright vacuum has been taken to the Çiğli service center for the fourth time since September 13th due to it not working. Each time, it was returned with claims that it had been repaired. However, when I used it on the same day, the same issue occurred within 5 minutes, and I called the s...
The MGK-9030 shaver purchased on 28.06.2022 broke down on 21.08.2024. The service stated that the fault was the charging unit, but did not accept the replacement of the charging unit under warranty and sold the charging unit to me for ₺130. However, the device broke down again on 15.09.2024. This ti...
Grundig is an electronics manufacturer that specializes in the production of home appliances and consumer electronic devices. The company offers a diverse range of home appliances, including washing machines, dryers, refrigerators, dishwashers, and stovetops, designed to cater to the requirements of contemporary households. Operating on an international scale, Grundig has established a presence in various countries across multiple continents. They hold a notable market share in Europe, encompassing countries such as Germany, the United Kingdom, France, Italy, and Spain. Grundig products are available in various Asian and African countries, as well as in certain parts of the Americas.
