On 07.03.2025 I purchased a Grundig washing machine with model number GPDF 6842. From the very first day, the machine ha...s been operating with an extremely loud noise, to the point where it is almost impossible to use it at home. When we run the machine in the evening, neither we nor our neighbors ab
I purchased my Grundig 65GGU8960 model television on April 3, 2023, from the MediaMarkt store in Ankara. For about the p...ast month, I have been experiencing a persistent shadowing issue on the screen, which significantly affects my viewing experience, especially on such a large display. On February
Since the day I purchased my Grundig GPWM 92644 MG 9 kg 1200 RPM washing machine, I have been experiencing a constant sp...in-cycle problem for nearly two years. Even though I use the machine under normal conditions, it does not spin the laundry properly, and this issue has now become unbearable. Duri
I have been using a Grundig GPWM 102633 washing machine for about two years, and approximately one month ago, the door g...asket (door bellow) was torn. I have never experienced such a problem with washing machines of other brands that I have used before. After the problem occurred, I contacted the ser
On 19.11.2025, I purchased a Grundig CG 6861 small household appliance from Migros Sanal Market. Unfortunately, the prod...uct’s paint started to peel off and scratches appeared already on the second use, which has caused me to lose my trust in the product’s quality and durability. After noticing the p
Although an appointment was scheduled through Customer Service for the authorized installation of the Grundig TV I purch...ased on 01/08/2025 between 4:00 p.m. and 6:00 p.m., the service team did not show up. I stayed home all day waiting, yet no one contacted me. I was told that the Dikmen Service had
I purchased a Grundig Portable 360 Bluetooth speaker. This speaker is advertised as having equalizer and tone control se...ttings, and the ability to pair multiple speakers of the same type using the same app, all through the Grundig Audiohub app, which can be downloaded from the Google Play Store or A
I purchased a Grundig GPDF 11853 I dishwasher from Teknosa Online via Pazarama. It was installed by the authorized servi...ce on Tuesday, July 1, 2025. Within the first three days of use, the machine left a terrible dishwasher smell on the dishes—it was so bad that we had to run it three times on an in
My Grundig TV 32 GCH 6730B does not connect to the internet, and whenever I try, I get error code 6. I contacted custome...r service, but it's clear they are unable to resolve the issue—they simply advised me to turn the TV off and on or to unplug and plug it back in. I followed their instructions seve
I purchased the Grundig TCM 7061 Bio Turkish Coffee Machine on April 10, 2025 via Trendyol. From day one, the machine fa...ils to produce proper foam when brewing single cups. The coffee comes out with a burnt-like taste, no real foam, and poor overall quality. I initially submitted my complaint throug
After the setup of my Grundig TV, I noticed that the HDMI ports on the back were dented. When the technician arrived, he... told my spouse, "These are like this, but I’ll report it—they’ll get back to you." We have now created another service request. Even though the technician found no signs of user d
I called the authorized service on 07.02.2025 because my Grundig GWM 91435 washing machine was leaking water from the bo...ttom of the detergent drawer. The service team said there was a hole in the internal hose of the detergent compartment and, due to rust forming underneath, they would need to take
"They called me the moment I wrote the complaint. Then they personally contacted the service that gave a negative response and solved my problem. Today, I gave the product to the service for repair. I will comment again once it is resolved without issues. Thank you."
We bought a Grundig 65 GHU 7505B TV from Vatan Computer, and it was said that the free installation apparatus was includ...ed. However, when the Grundig service team arrived, they made numerous excuses to avoid mounting the TV on the wall. When we later requested the free apparatus for the device, whic
The Grundig 65 GHQ 9500 model TV I purchased four days ago was delivered to me. The service team came and mounted it on ...the wall. We asked them to test the TV, but they said they never encountered any issues with this model and left without running a test. Later that evening, while watching TV, we n
On January 22, 2024, I visited the Teknosa store at Forum İstanbul to purchase a toaster. While browsing, I approached a... representative, who I later learned was a Grundig brand promoter named Ms. T****, to ask a question about a coffee machine. She responded that she was handling it. Later, when I h
On December 30, 2024, I purchased the Grundig 55GHU7505B TV from the Altus Temizler store in Kütahya. However, I was dis...satisfied with both the picture and sound quality and requested a return within one week, as allowed. The service team visited my home, performed an inspection, and asked for my IB
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after ...watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm
The message in the image appears on my Grundig TV, which I purchased about 7 years ago. It says Netflix will no longer b...e supported as of November 11. How can you stop supporting an app on a product you sold with a Netflix logo on the remote? Are we supposed to throw away a perfectly good TV every s
We purchased a 'Grundig 75" GHU 9000 4K UHD Smart TV' from the İzmir Bornova Teknosa Extra store for ₺40,029.00. I notic...ed there was light leakage on the screen. I explained that this TV was defective and that I wanted to return it. However, despite notifying the Grundig company, they have continuou
My Grundig upright vacuum has been taken to the Çiğli service center for the fourth time since September 13th due to it ...not working. Each time, it was returned with claims that it had been repaired. However, when I used it on the same day, the same issue occurred within 5 minutes, and I called the s
The MGK-9030 shaver purchased on 28.06.2022 broke down on 21.08.2024. The service stated that the fault was the charging... unit, but did not accept the replacement of the charging unit under warranty and sold the charging unit to me for ₺130. However, the device broke down again on 15.09.2024. This ti
I bought a Grundig washing machine that keeps stopping in the middle of a cycle, leaving my clothes soaked and covered i...n suds. Every time this occurs, I find myself having to run a brief program once more in order to complete the wash correctly. I've been dealing with this problem for around a mont
Grundig is an electronics manufacturer that specializes in the production of home appliances and consumer electronic devices. The company offers a diverse range of home appliances, including washing machines, dryers, refrigerators, dishwashers, and stovetops, designed to cater to the requirements of contemporary households. Operating on an international scale, Grundig has established a presence in various countries across multiple continents. They hold a notable market share in Europe, encompassing countries such as Germany, the United Kingdom, France, Italy, and Spain. Grundig products are available in various Asian and African countries, as well as in certain parts of the Americas.
