The cameras on my Tesla Model Y Juniper suddenly stopped working on February 13, 2026, and have not functioned at all since then. Because the vehicle’s cameras are completely disabled, driving the car has become both very difficult and seriously unsafe. Considering that my vehicle is only two months old, experiencing such a critical issue in a nearly brand-new car is extremely disappointing.
After the issue occurred, I contacted Tesla service and was informed that the required part would arrive on March 11 and be replaced then. This means I have to wait nearly a month just for a camera replacement. During this time, since the cameras are entirely non-functional, I am forced to use the vehicle with significant difficulty in daily driving, especially during parking and maneuvering, where there is a serious safety risk. Under these conditions, I believe that any accident that may occur due to the cameras not working and the extended repair time would be Tesla’s responsibility.
I cannot accept that such an important safety feature in a relatively new vehicle remains out of service for such a long time. I request that Tesla take my situation into consideration, repair my vehicle’s cameras as soon as possible, shorten the waiting period if possible, and take appropriate customer satisfaction measures regarding this issue.
On January 8, 2026, at around 2:10 PM, while using the automatic parking feature on my Tesla Model Y Juniper, the vehicle failed to detect a pole behind it and crashed into it. Experiencing an accident while using a feature that is specifically designed to park the vehicle autonomously has caused me...
My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...
I was involved in an accident with my Tesla Model Y Juniper last month, and as a result, the left front seat belt and the pedestrian protection charge need to be replaced. However, nearly a month has passed, and we still cannot obtain these parts through Tesla. The service center is trying to manag...
I am writing to report a critical manufacturing defect and a subsequent service failure regarding my 2025 Tesla Model Y Juniper (VIN: XP7YGCFS9SB675017). Despite being a brand-new refresh model with only 15,000 km, the vehicle has a serious water ingress problem in the liftgate assembly. I first not...
About 6 months ago, I noticed that the left rear door of my Tesla Model Y does not close properly. The vehicle is still under warranty, has never been in an accident, and does not even have a single scratch. Despite being kept in a garage and not used very frequently, there is a clear alignment issu...
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