I have been experiencing a serious problem for about three months with the Tesla Wall Connector that I use for my Tesla Model 3 in Büyükçekmece, Istanbul. The device sometimes does not charge the vehicle at all, and even when it does, it charges very slowly, so I cannot use my car efficiently in daily life. The product number on the device is TPN: 1529455-02-E and the serial number is TSN: PGT22190102506. In addition, I noticed a break on the cable of the Wall Connector, but I do not know whether this affects the charging performance and whether the cable needs to be replaced. I purchased this Wall Connector approximately two years ago from Otomol. Regarding the problem I am experiencing, I have contacted Tesla many times. For about one month I have sent numerous e‑mails and requested support, but despite these applications I have not received any response and no solution has been offered. The problem continues in the same way and I am unable to charge my vehicle properly at home. Since charging the car is critical for my daily usage, I request that Tesla urgently direct a technical team to inspect the Wall Connector and its cable on site, and, if deemed necessary, to replace the device and/or the cable. I kindly ask for my problem to be resolved without further delay.
I purchased a Tesla Wall Connector in June 2024 and used it without any issues for approximately one year. However, the device later started randomly stopping the charging process. Since 09/27/2025, I have been forced to constantly reset the device and perform the setup process again just to make it...
Today at around 2:44 PM, while I was plugging in my Tesla Model Y Performance at the charging station located at Dijitalpark Teknokent, Kirazlıdere Neighborhood, Eski Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing Complex), 34788 Çe...
At approximately 2:44 PM today, while I was plugging in my Tesla Model Y Performance to charge at the charging station located at Dijitalpark Teknokent, Kirazlıdere Neighborhood, Old Ankara Road, Administrative Building *** Block No:* (Şile Highway Sarıgazi Exit – across from the Military Housing co...
My experience with Tesla's service in Turkey has been deeply disappointing. Following damage to my Tesla's bumper, I was directed to Bursa Inallar Ovaakça Service by Tesla. Despite being a certified service center, they delayed placing the order for damaged parts for 2-3 weeks, citing high workload....
I have been experiencing a serious issue with the navigation system in my 2025 Tesla Model Y for quite some time. Especially within Istanbul, routes that should take about 30 minutes are being extended unnecessarily to 1 hour or even 1.5 hours due to incorrect routing. This problem has been ongoing ...
Comments