Emrah

Emrah

Complaints(1)

5
Resolved

Tesla Model Y Hood Sensor Malfunction Leaves Driver Stranded

March 25 9:26 PM8

"Even though we had some communication issues, we ultimately resolved the problem with mutual goodwill. Initially, I was told I would have to wait 25 days for the part. Then it was moved up by a week. Then, five days after the issue, a mobile service came, replaced the part, and solved the problem. I think that for anyone who encounters my situation, waiting for a part is a thing, and Tesla Turkey keeping stock increases satisfaction. Overall, they are positive and solution‑oriented. I especially thank the person who came with the mobile service and the roadside assistance person who helped when I first called."

Yesterday, a front hood sensor malfunction occurred in my Tesla Model Y Jun...