I bought an Essence Juicy Bomb Glossy Butter Balm today from the Rossmann store in Buca Şirinyer, and the cap mechanism ...failed to close the very first time I opened it. I just opened the product at home, and because the cap won't close, this unused product is already at risk of spoiling before I can
On June 6, 2026, I purchased Essence Sugar Blush nail polish from the Rossmann İstMarina store. When I opened the produc...t to use it for the first time, I discovered that its formula was completely ruined. The polish was thick and gooey, as if it were years old, making it impossible to apply smoothly
The car rental company—listed online as Essence, operating under the name Everyday at Istanbul Airport, and identified a...s S/HDY on our receipt—refuses to refund our $1,096 security deposit for our rental between April 3 and April 11, and they refuse to answer our calls; we are filing an official com
In February, I purchased an Essence mascara from the Eve store on Gazi Street in Elazığ. Having used this exact product ...before, I bought it with confidence, but this batch was terrible. When I tried applying it, almost no product came off on the wand, and as soon as I put it on, it immediately ran a
I have been using the Essence Lash Without Limits mascara for about a week and a half. I purchased it from the Watsons s...tore at Forum Istanbul Mall. After only a few applications, today the tip of the mascara wand broke off and got stuck inside the tube, making the product unusable. I no longer hav
On August 14, 2025, I purchased the Essence Brow Lifting Set from the Watsons store at Siirt Park Mall. I did not open t...he product after buying it and kept it stored safely. However, when I opened it today to use it for the first time, I was shocked to find that the product was completely watery in
On August 13, 2025, at 17:02, I purchased an Essence stick foundation from the Rossmann store located in Ankara Eryaman ...Metromall. When I tried to use it at home for the first time, I discovered that the twist-up mechanism was defective. The foundation stick came out stuck to the cap, and even after
On June 16, 2025, I purchased an Essence mascara from the Rossmann store in Karşıyaka. To my disappointment, when I open...ed it for the very first time, the mascara was already completely dry. This was my first time trying a product from Essence. I had hesitated in the past but finally decided to give
I have been a frequent user of the Essence Extreme Crazy Volume mascara and have even recommended it to many people arou...nd me. However, today I experienced a serious problem that caused an allergic reaction in my eye. The issue is that the mascara brush picks up an excessive amount of product. No ma
I placed an order with Je Essence on March 14, 2024, under order number #je3847. The payment of ₺ was processed successf...ully, but since then, I haven’t received any shipping confirmation or tracking information. What’s worse, I haven’t been able to reach anyone from customer service—no responses to
I recently purchased the Essence mascara from Mion for the first time, and I’m beyond disappointed with the results. Aft...er just one use, I noticed my eyelashes starting to fall out—something that has never happened to me with any other mascara before. On top of that, the product crumbles as it dries
I purchased an Essence brand mascara, but when I opened it, the product was completely dry and unusable. I immediately r...eturned to the store with my credit card slip, expecting an exchange, but they refused to replace it, claiming I needed a full invoice. This is completely unacceptable! If a store
I purchased an Essence mascara and eyeliner, but both products were extremely disappointing. The mascara was completely ...dry, making my eyelashes clump together instead of giving a smooth application. No matter how many times I washed my face, the eyeliner smudged badly, leaving my eyes covered in bl
I purchased the Essence Extreme Gel Gloss Top Coat, and it was a huge disappointment. The moment I applied it, it releas...ed an overpowering glue-like smell (similar to UHU glue) that lingered for a long time. The scent was so strong that it made the product unpleasant to use. Additionally, after app
I purchased an Essence product based on a Gratis employee’s recommendation, as they highly praised it. However, after us...ing it for just three days, my face broke out badly. I haven’t had this many pimples since my teenage years! I trusted this product, spent my money on it, and expected good result
Since I started using Essence Lash Princess Volume Mascara, I have noticed significant eyelash loss. My lashes are falli...ng out one by one, and I can see noticeable gaps where my long, full lashes used to be. This product has completely damaged my eyelashes, and I deeply regret purchasing it. I chos
"Thank you"
I placed an order for three items from Rossmann, but two arrived with serio...us issues. The website states a 1-3 day shipping time, yet my package took
I am disappointed with the Planet Essence Botanical Cream. After applying it to my clean skin at night, I immediately ex...perienced a burning sensation and itching. By the next day, I noticed new breakouts appearing on my face. I only used this product three times, and each time, the reaction was the
Hello, today at your Rossmann store in Karşıyaka Çarşı, I noticed that the Essence brand lip oil was marked 50% off on t...he price tag. However, when I proceeded to checkout, the discount was not applied, and the price remained unchanged. I brought this issue to the attention of the store employees,
I’ve been using Essence concealer for years, and it was always fully filled, but now I’ve noticed that about 25% of the ...product is missing right from the start. I can’t tell if the formula has changed, if it’s defective, or if Essence has simply reduced the amount without informing customers. This
I purchased the Essence Love, Luck & Dragons Creamy Lipstick (Shade 02 - Dragons Dream in Red), but the product was dama...ged upon first use. The moment I opened it and tried to apply it, I noticed that the lipstick was not properly attached to the base. It immediately fell out, even though I had neve
I purchased an Essence lipstick, but when my daughter applied it, she immediately noticed a bitter, almost toxic taste i...n her mouth. To confirm, I tried it myself, and it was absolutely unbearable, almost like poison. This is deeply concerning—why does a lip product that naturally comes into contact
On 03.11.2024, I purchased an Essence brand mascara from a Rossmann store, and when I opened the packaging, I immediatel...y noticed a serious defect: the inner wiper (vacuum seal) was completely missing. As a result, the brush is drenched in excess product every time I pull it out, and the bristles ar
On September 26th, I purchased an Essence lip liner from your Mecidiyeköy branch. When I got home and opened it, I was s...hocked to find that the inside of the product was completely empty—there was no lip liner in the tube at all. This was incredibly disappointing and frustrating. Unfortunately, I no
